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Communication “In the Crunch”

Name: Communication “In the Crunch”
Start: 2016-05-04T11:00:00-04:00
End: 2016-05-04T12:00:00-04:00

Wed May 4, 2016: 11:00 am-12:00 pm EDT

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Two speech bubbles, one green and one orange

We all have the intention to communicate clearly and frequently are able to make this happen. However, under stress or “In the Crunch,” most of us revert to less skillful styles of making our point. It can be helpful to recognize these styles which present obstacles to communicating and to target specific skills which pave the way for better understanding of the other person’s world. Whether with clients, family members and friends, or work colleagues, conscious choices of how we talk and listen can help …

This interactive webinar will provide opportunities to discover how our personal “agendas” repeatedly interfere with effective communication and offer a RECIPE for more effective and efficient communication.

Reflective listening
Encouragement
Compromise and cooperation
“I” Messages
Practice
Engagement

Learning Objectives

Webinar participants will be able to:

Identify 3 ineffective agendas which limit communication and undermine relationships.
Describe 3 practices which open communication possibilities.
Identify 2 specific ways to improve their communication style under stress.

Presenter

Jane B. Riffe, Ed.D., LICSW, LPC
West Virginia University Extension Specialist in Family & Human Development, retired

Certificate of Completion

The Military Caregiving concentration will have a certificate of completion available.
For a complete list of our Military Caregiving courses for CE credit go to Extension Online.
Click here for Extension Online Course Instructions.