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Communication: Seek First to Understand, Then Be Understood

Tue August 18, 2020: 11:00 am-12:30 pm EDT


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About This Webinar:

Personal Finance Managers provide counseling to many different military families going through difficult financial situations. Using communication skills effectively is vital to the success of their work with clients. In this webinar, we discuss ways to most effectively communicate with clients so that strategies for positive change can be put into action, and clients can achieve their goals.


Ryan H. Law teaches in the Personal Financial Planning program at Utah Valley University. He is also the Director of the Utah Valley University Money Management Resource Center where volunteer peer Financial Coaches educate students, faculty, and staff through one-on-one counseling sessions and presentations on campus.

Continuing Education (CE) Credit

Click the button below for CE credit
You will be prompted to complete an evaluation after which a link will be provided.

Continuing Education

This webinar is approved for 1.5 CE credits for:

  • 1.5 general CEUs for AFCPE Accredited Financial Counselors (AFC)
  • 1.5 general CEUs for FinCert Certified Personal Finance Counselors (CPFC)
  • 1.5 Continuing Education credits for Certified Family Life  Educators (CFLEs) from NCFR

Event Materials

Webinar Slides

Online Resources

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Post-Test for AFC & CPFC CEUs

Cover Photo: Christina Morillo via Pexels, CC0

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