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Engaging Military Families on Social Media

September 17, 2015 @ 11:00 am - 12:00 pm EDT

Lego people above the words, "Real impact comes from connecting people with each other."

A free webinar presented by OneOp Family Transitions.

Social media can be an important tool to reach military families, especially during times of transition. With the right approach, you can do even more, engaging military families and building a community of support. In this webinar, you’ll learn about best practices for using social media with a military audience and reaching “militariennials.” We’ll also discuss strategies for building community on social media by talking with people instead of at them, and opening the door for them to talk to each other.


  • Understand the DoD and branch policies governing use of social media
  • Know and be ready to use best practices for reaching service members and military families
  • Understand the concept of “social capital”
  • Know and be ready to use strategies for building community using social media, especially during times of transition

Presenter Information

Bob Bertsch has worked in communications, education and web technology for more than 20 years. He’s currently a web technology specialist with North Dakota State University Agriculture Communication and a member of the eXtension Network Literacy community of practice, which works to engage professionals in a community built around learning in networks. Bob lives in West Fargo with his wife and 10-year old son. He has another son and a daughter both attending the University of North Dakota.

Bruce Moody holds a Master’s degree in communication from Oklahoma University, and assumed his duties as public affairs specialist in the Military Community Outreach office of Military Community and Family Policy in November 2010.

As a member of the Military Community Outreach team, he supports a wide variety of efforts to inform service members and their families about the programs, resources, and information available to help them meet the challenges of military life. Mr. Moody’s efforts include the development of communication campaigns, such as Month of the Military Child. He leads the organization’s presence and engagement on social media. He writes speeches and blog posts for the Deputy Assistant Secretary of Defense for Military Community and Family Policy, and response to media queries about the organization.

Before joining Military Community and Family Policy, Mr. Moody served for seven years as a public affairs specialist at Navy Installations Command, where he represented by Navy’s family readiness programs. While there, he launched the organization’s first social media pages, developed social media policy and trained much of the worldwide staff on emerging and best practices in social media.

In 2007, Mr. Moody retired from the Navy after serving 20 years in public affairs positions around the Fleet.

Participants will earn a Certificate of Completion

After viewing the webinar, scroll down to the bottom of this page where you will find a link under “Evaluation.” After completing the evaluation, you will be prompted to fill out information needed for your Certificate of Completion. A certificate will then be emailed to you.


Bob Bertsch


Engaging Military Families on Social Media – Evaluation

Event Materials

Watch the Recording

Presentation Slides (SlideShare)

Presentation Slides (PDF)

Five ways US journalists are making their stories more shareable

“Social Media Communication with Military Spouses” REACH February, 2015

October, National Cybersecurity Awareness Month

Guide To Keeping Your Social Media Accounts Secure

Social Media Education and Training

Twitter FAQ/Help section

Facebook FAQ/Help Section

OPSEC Awareness (3)

OPSEC Awareness (2)

OPSEC Awareness (1)

MEMORANDUM: Shielding the Dept. of Defense and Family Members from “Phishing” and “Spear Phishing”

DoD Warns Troops, Families to be Cyber Crime Smart


September 17, 2015
11:00 am - 12:00 pm EDT
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How To Join

Complete the registration form with your name, email address, and how you learned about this webinar. You should receive a confirmation email shortly after with the connection information. Please email us at [email protected] if you have any questions or need technical support.

If you are unable to join the webinar via Zoom, please view the live-streamed webinar at

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