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DTSTAMP:20261021T164507Z
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LAST-MODIFIED:20261021T164507Z
UID:10001741-1791889200-1791894600@oneop.org
SUMMARY:Blended Retirement System and Survivor Benefit Plan Basics
DESCRIPTION:[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_video link=”https://youtu.be/UDYHWqdlWZQ”][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text][/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”20″ constrain_group_1=”yes” bottom_padding=”20″ left_padding_desktop=”15″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”About This Webinar” use_theme_fonts=”yes”][vc_column_text]This webinar examines key decision points in military retirement planning\, including an overview of the Blended Retirement System (BRS) and the Survivor Benefit Plan (SBP)\, and equips service providers to guide informed\, client-centered conversations. Participants will explore continuation pay\, lump sum elections\, and Thrift Savings Plan (TSP) participation\, and resources for military financial service providers to enhance client counseling and education. \nLearning Objectives: \n\nDescribe the structure\, eligibility\, and key decision points within the Blended Retirement System (BRS) and the Survivor Benefit Plan (SBP).\nInterpret how BRS-related decisions (e.g.\, continuation pay\, lump sum options\, TSP contributions) affect retirement income streams and survivor benefits.\nDifferentiate SBP from other tools\, including life insurance.\nDevelop a strategy to incorporate BRS and SBP decision-support resources into routine client counseling and education practices.\n\n[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”13″ left_padding_desktop=”15″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Presenter” use_theme_fonts=”yes”][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”0″ bottom_padding=”20″ left_padding_desktop=”5″ top_margin=”0″ constrain_group_7=”yes” bottom_margin=”0″ left_margin=”0″ constrain_group_8=”yes” right_margin=”0″ text_color=”dark” text_align=”left” row_border_radius=”5px” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”left” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”228216″ image_size=”custom” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”5px” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” position_desktop=”relative” custom_image_size=”thumb” margin_top=”10″][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Mr. Ronald T. Garner” font_container=”tag:h3|font_size:25|text_align:left” use_theme_fonts=”yes”][vc_column_text]Assistant Director of Military Compensation and Financial Readiness\, Lead for Retired and Annuitant Pay Policy[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”40″ bottom_padding=”20″ left_padding_desktop=”15″ text_color=”dark” text_align=”left” row_border_radius=”5px” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”top” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Continuing Education (CE) Credit” use_theme_fonts=”yes”][nectar_btn size=”jumbo” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” el_class=”Continuing Education Survey” button_id=”Continuing Education Survey” text=”Continuing Education Survey” url=”https://auburn.qualtrics.com/jfe/form/SV_77Yvsun5typBE4C”][vc_column_text]\n\nAccredited Financial Counselors (AFC): This webinar is approved for 1.5 continuing education (CE) units by the Association for Financial Counseling & Planning Education (AFCPE). Note: Eligibility for CE credit will close October 13\, 2029.\nCertified in Family and Consumer Sciences (CFCS): This webinar is approved for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close October 13\, 2028. \nCertified Personal and Family Finance Educator (CPFFE): This webinar is approved for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close October 13\, 2028.\nCertified Personal Finance Counselors (CPFC): This webinar is approved for 1.5 continuing education (CE) credits from The Center for Financial Certifications (FinCert.org). Note: Eligibility for CE credit will close October 13\, 2029.\nCertified Family Life Educators (CFLE): This webinar is approved for 1.5 continuing education (CE) credits from the National Council on Family Relations (NCFR). Note: Eligibility for CE credit will close October 13\, 2029. \nOneOp Certificates of Attendance are available for those interested in additional documentation of professional development activities.\n\nIf the button above does not appear\, please access the continuing education survey through this link: https://auburn.qualtrics.com/jfe/form/SV_77Yvsun5typBE4C. Please email CE@oneop.org.[/vc_column_text][/vc_column][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”0″ left_margin=”0″ constrain_group_2=”yes” right_margin=”0″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#f7f7f7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_color=”#f7f7f7″ column_border_style=”solid” enable_border_animation=”true” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Event Materials” use_theme_fonts=”yes” css=”.vc_custom_1689369183150{padding-left: 30px !important;}”][vc_column_text css=”.vc_custom_1792601104816{padding-left: 15px !important;}”]Slides \nResources[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”13″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]Photo Credit: Photo by Staff Sgt. Alexandre Montes/dvids[/vc_column_text][/vc_column][/vc_row]
URL:https://oneop.org/learn/160141/
CATEGORIES:Military Service and Family Life
ATTACH;FMTTYPE=image/jpeg:https://oneop.org/wp-content/uploads/2026/03/3199578-Photo-by-Staff-Sgt.-Alexandre-Montes-scaled.jpg
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DTSTART;TZID=America/New_York:20261015T060000
DTEND;TZID=America/New_York:20261015T170000
DTSTAMP:20261103T205028Z
CREATED:20261015T100037Z
LAST-MODIFIED:20261103T205028Z
UID:10001805-1792044000-1792083600@oneop.org
SUMMARY:Get on the Balcony and Find Your Leverage
DESCRIPTION:[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”50px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”column_reverse” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#f7f7f7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” el_class=”podcast-sidebar” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”147768″ image_size=”full” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”large” constrain_group_1=”yes” open_new_tab=”true” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#ffffff” icon_family=”none” text=”Subscribe Now” url=”https://www.buzzsprout.com/2099983/share” margin_top=”30″ margin_bottom=”30″][vc_column_text]Subscribe to the “Practicing Connection” monthly email to keep up to date on our latest podcasts\, blog posts and workshops.[/vc_column_text][/vc_column][vc_column column_padding=”padding-4-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Listen” use_theme_fonts=”yes” el_class=”trans-title”][vc_raw_html]JTNDZGl2JTIwaWQlM0QlMjJidXp6c3Byb3V0LXBsYXllci0xOTkxODMwOSUyMiUzRSUzQyUyRmRpdiUzRSUzQ3NjcmlwdCUyMHNyYyUzRCUyMmh0dHBzJTNBJTJGJTJGd3d3LmJ1enpzcHJvdXQuY29tJTJGMjA5OTk4MyUyRmVwaXNvZGVzJTJGMTk5MTgzMDktZ2V0LW9uLXRoZS1iYWxjb255LWFuZC1maW5kLXlvdXItbGV2ZXJhZ2UuanMlM0Zjb250YWluZXJfaWQlM0RidXp6c3Byb3V0LXBsYXllci0xOTkxODMwOSUyNnBsYXllciUzRHNtYWxsJTIyJTIwdHlwZSUzRCUyMnRleHQlMkZqYXZhc2NyaXB0JTIyJTIwY2hhcnNldCUzRCUyMnV0Zi04JTIyJTNFJTNDJTJGc2NyaXB0JTNF[/vc_raw_html][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”About This Episode” use_theme_fonts=”yes” el_class=”trans-title”][vc_column_text](Season 7\, Episode 42) \nIt’s easy to talk about ‘the system’ like it’s something happening to us. But what if you’re already standing inside it – and holding one of the levers? \nWe often talk about “the system” as something distant – a force acting on us rather than something we’re part of. In this episode\, Erin and Jessica offer a practice for stepping onto the balcony to see your place inside a system you’re frustrated with or curious about\, whether that’s at work\, in your community\, or even in your own evening routine. \nBuilding on ideas from a past episode on network mapping and borrowing from Robert Kegan and Lisa Lahey’s Immunity to Change framework\, this practice walks through mapping your actual points of contact within a system\, identifying where you might have real leverage\, and naming the hidden commitment that may be keeping things exactly as they are. \nIt’s less about assigning blame and more about finding your specific foothold for change. \nLinks and resources from this episode: \n\nImmunity to Change framework: https://www.gse.harvard.edu/hgse100/story/changing-better\nPracticing Connection episode\, “Who’s Missing From Your Network?”\n\nConnect with us! \n\nSign up for our monthly newsletter: https://oneop.aweb.page/practicing-connection-newsletter\nSend us a message: practicingconnection@oneop.org\n\n[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” el_id=”trans”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” el_class=”entry” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Transcript” use_theme_fonts=”yes” el_class=”trans-title”][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” nofollow=”true” el_class=”read-it” button_id=”read-it” text=”Read More” url=”#trans”][vc_column_text el_class=”pod-trans”]JESSICA BECKENDORF (00:03) \nHi\, thanks for listening to the Practice and Connection podcast. I’m Erin and I’m here with my co-host Jessica. \nJessica\, today’s practice is something I’ve been really interested in for quite a while. \n  \nERIN CARLSON RIVERA (00:15) \nErin\, me too. I’ve done a few variations of this practice on my own\, but what I love about it is that I love any practice that lets us both zoom out and see the bigger picture and zoom in and see our place in it. And this one in particular also encourages us to look at things that we’re already dealing with\, rather than trying to add more to our plate. \nSo we take a look at a system that you’re frustrated or curious about\, and then you can from there just tweak and adjust what you’re already doing and figure out where you’ve got some room to move. \n  \nJESSICA BECKENDORF (00:50) \nI like that\, especially as we’re thinking about systems\, it can be really overwhelming to even figure out what’s my foothold. And this feels like an exercise that’s\, you know\, when you’re learning how to rock climb\, you don’t start with free climbing a rock. You need to go to a rock climbing gym and find some handholds and footholds and build up your skills. And so this feels like a good transition into that. \nSo tell us more\, why are you bringing this forward now? Why do you think this is a useful practice to try? \n  \nERIN CARLSON RIVERA (01:20) \nSo a while back\, we did an episode called Who’s Missing from Your Network\, where we mapped out relationships. And we pretty often talk about applying systems thinking to local issues on this podcast. And this practice is kind of a bridge between those two. Instead of mapping the people that you know\, you’re mapping one of the systems you’re in and noticing where you show up in it. \n  \nJESSICA BECKENDORF (01:46) \nI like that. Okay. You know\, it’s very easy to talk about a system as this far-off\, detached thing that happens to us\, rather than something we’re standing inside of and interacting with. So it feels like you’re almost telling me to like draw a floor plan and where I am in the floor plan. \nI’ve been reading lots of poetry\, so I’m going straight to all of the metaphors on our episode! \n  \nERIN CARLSON RIVERA (02:09) \nAll the metaphors\, yeah. \n  \nJESSICA BECKENDORF (02:11) \nBut that’s so interesting to think of yourself as ‘in it.’ Okay\, tell me more. \n  \nERIN CARLSON RIVERA (02:16) \nYeah\, exactly. And I think it’s really easy for us to say things like\, “The system’s broken\,” and not think about how we’re contributing. So there’s actually a systems thinking analogy I’ve seen that talks about getting on the balcony. \nSo imagine that you are at a ball\, at a fancy ball\, or whatever\, at a club\, you’re dancing\, everyone’s dancing on the dance floor. This is about stepping back from the dance floor\, getting up to the balcony. So that you can look down at everyone dancing and see the patterns that you’re a part of when you are a person that’s down on that dance floor. \nAnd once you start to see yourself in the system\, you can start asking a different question. Where do I have some leverage? Where can I change things? It gets away from asking who’s to blame\, because I think a lot of times when we’re like\, “The system’s broken.” \nA lot of times we’re thinking\, you know\, well\, someone caused it. Someone or someone’s\, something caused it. So it really gets away from asking who’s to blame\, which is really often not as helpful\, because sometimes we’ve all had a hand in keeping broken systems broken. \n  \nJESSICA BECKENDORF (03:25) \nMm-hmm. Okay. So you would say this practice is less about finding who’s at fault\, and more about finding footholds and pathways to changing it. \n  \nERIN CARLSON RIVERA (03:36) \nYes. Maybe new dance steps in that other scenario. And once you find that leverage point. So in this practice\, we’ll talk about how to find that leverage point. And once you find that leverage point\, we’re going to borrow from a framework called “Immunity to Change\,” developed by Robert Keegan and Lisa Leahy at Harvard. \nTheir whole idea is that when we say we want something to change\, but it doesn’t. It’s usually not because we lack willpower\, and actually that’s empowering and it’s uplifting to think\, right? I think a lot of times we get down on ourselves because we think\, “Well\, I just must lack willpower or I’m too lazy to change things.” \nBut what they say is that it’s because that there’s some hidden competing commitment that’s silently protecting the status quo\, and we don’t even know it’s there. So this series of questions that we’ll share with you brings to light what might be hidden. \n  \nJESSICA BECKENDORF (04:35) \nRight. Well I’m ready. Walk us through the practice. \n  \nERIN CARLSON RIVERA (04:38) \nAll right. So grab a piece of paper when you are able to. You could also open up a notes app or a blank document. So\, you know\, if you’re commuting or whatever\, you can just pull out a notes document. Pick a system that you’re frustrated with or curious about. So it could be something at work\, in your community\, or even at home. For example\, we’re going to use this example throughout: maybe the system is your evening and weekend routines. \nStart with something really familiar and really manageable\, because we’re not trying to solve affordable housing here\, not at this time\, right? You can do this with bigger systems later\, but let’s start with something familiar. So just write it down in a few words. In this case\, we would say my evening and weekend routines. \nNow list five to seven things you personally touch inside that system. Don’t list everything you touch inside that system\, right? If it’s your evening and weekend routines\, you don’t have to list every single 15 minute time block or every hour or whatever. Just list five to seven things that you touch inside the system. So your actual points of contact\, maybe a meeting you sit in\, a report you write\, a relationship you hold. \nIn our example\, you might list the hour after dinner where you might currently spend time scrolling on your phone. Your weekly meal planning task that eats up part of Sunday afternoon\, a recurring commitment like an errand or family time. Your personal space\, is it set up the way you like? A person or people that you usually spend the evening with and what that time with them looks like? Maybe an energy dip that hits after a long day\, but before you’ve had a chance to do anything for yourself. What are those things for you in this scenario? \n  \nJESSICA BECKENDORF (06:27) \nQuestion: Are we looking for actions that we’re taking\, or like beats that we notice over the time? \n  \nERIN CARLSON RIVERA (06:39) \nMm. I like that framing of it\, beats that you notice. \n  \nJESSICA BECKENDORF (06:43) \nYeah. I think I’m a little lost about how to decide which things to pull into my short list. \n  \nERIN CARLSON RIVERA (06:50) \nI would say\, just from my experience with doing this activity\, that I would pull in those beats that you notice over time. So like the things I just mentioned\, a lot of them are\, well\, it might be every Friday for dinner we have family time. And I participate in that and it feels like a big chunk of time. I don’t have space for the things that I want to do in my free time setup. Everything always has to be put away behind closed doors and I have to drag it all out every time. \nYou could look at it as big chunks of time. It really depends on the system that you’re trying to identify\, right? In this case\, we chose a time-based system\, which is your evening and weekend free time. And so in that case\, we’re looking at time chunks. So things that feel like they’re taking a lot of our time. And maybe we’re not getting a lot of bang for a buck out of them. So scrolling isn’t a good example of that. \nAnd we’re looking for things that are possibly non-negotiable that we want to also make time for. So we picked a time-based thing. And so those things are going to be based on probably time\, ease and convenience. If you’re choosing something else that might look a little different\, it is sometimes going to be a task. Like maybe that task just bugs you. \n  \nAnd so you end up mapping it in your list or adding it to your list because it bugs you. You can’t get it out of your mind. Well\, it’s taking up real estate in your mind. \nSo it’s okay if it’s a small task. Put it there. Maybe as you go through and find your leverage points\, maybe that ends up being a leverage point that you can adjust. \n  \nJESSICA BECKENDORF (08:38) \nCan I summarize what I think you said? \n  \nERIN CARLSON RIVERA (08:41) \nYeah\, please. \n  \nJESSICA BECKENDORF (08:42) \nSo what I’m hearing is when you think about that system\, for example\, your evening and weekend routines\, probably the touch points you should write down are the ones that come to mind first\, which tend to be things that reoccur frequently\, things that annoy you\, or things that are really life giving. \n  \nERIN CARLSON RIVERA (09:04) \nYeah. \n  \nJESSICA BECKENDORF (09:06) \nGreat. \n  \nERIN CARLSON RIVERA (09:07) \nOkay\, so you’ve got your list of five to seven things that you personally touch inside that system. So then you’ve got your list. I want you to step back. It can be a physical step back if you need it to be\, but I want you to kind of lean back a little bit from your paper or your screen\, look at the whole list at once. Kind of like\, right\, you’re on that balcony looking down at the dance floor. These items are on the dance floor. \nSo now ask yourself\, “What’s one change I want to see in this system?” In our example\, maybe it’s\, “Well\, I’d like to find more time for my hobbies. And all these things I wrote down take up my time\, having to take everything out for my hobby and then have to put it all away every single time. I’m done. It takes too much time. It’s very annoying. I don’t want to do it.” Whatever that is\, what’s the one change you want to see in this system? \nSo we’ll use the example of\, ‘I want to find more time for my hobbies.’ Now I would write down what that change is that you want to see. So write that down. “I’d like to find more time for my hobbies.” And then the same thing\, you know\, step back from your list\, and you’re going to take a look at the list and the change you want to see. And ask yourself\, “All right\, which one of these things that you touch feels like it might actually move something in the direction you’d like if you shifted it even slightly?” \nSo what if you just made a tiny shift? That’s your leverage point. Maybe it’ll be more than one thing. Maybe you’re like\, “I could do all of these.” I don’t recommend doing them all at once. \n  \nJESSICA BECKENDORF (10:46) \nWhat? We shouldn’t make a billion changes all at one time?! \n  \nERIN CARLSON RIVERA (10:49) \nExactly. crazy. I would pick one. Just pick one to start with. Let go with that. But there might be several of them and that’s okay. I wouldn’t try them all at once. So maybe the hour after dinner where you scroll on your phone can be adjusted. Maybe you can instead you could just play YouTube\, your favorite YouTube channels or playlists while you’re doing your hobby. I don’t know what that is\, but maybe that little piece could be adjusted. \nMaybe you can set up a dedicated space somewhere in your home or in your basement\, if you’ve got a basement\, where you don’t have to put away your hobbies tools all the time so that it’s always ready when you are. What is the one shift you can make in one of those items? You might be able to shift all of them. Awesome. Don’t do it. \n  \nJESSICA BECKENDORF (11:40) \nOkay\, my thought is\, if you have a lot of ideas about what you could do\, write them all down so that if the first one doesn’t work\, you can try the next one on your list. But you’re not trying to do them all at once. Okay. \n  \nERIN CARLSON RIVERA (11:56) \nSo then ask yourself\, what am I currently doing or avoiding doing that keeps the system as is? Maybe you haven’t had a hard conversation where you need to say\, “You know what\, I need at least one night a week where I’m not gonna be watching TV with the family. I need to be doing this other thing.” Maybe it’s that you keep scrolling\, no matter what. Maybe you thought that that was where you’re going to make a change\, but you keep scrolling anyway. \nWhat are you doing or avoiding doing that keeps the system as is? And what are you afraid would happen if you stopped? It’s a lot of questions\, but I want to quickly summarize where we’re at so far. All you’re doing is making a very short list of things\, right? You’re picking a system that maybe you’re frustrated with or curious about. You’re listing five to seven things you personally touch inside that system. \nAs we established\, it might be the things that come to mind first because they’re just top of mind. So there’s something there that you feel energy behind related to that item. So you’re just listing those five to seven things. Then you’re looking at it and saying\, “What change do I want to see with this system?” Write that down. And then\, “Okay\, where can I make a shift even slightly? What am I doing or avoiding that keeps the system as is?” And\, “What am I afraid will happen if I stopped?” \nThose are all just very short\, very common reflection questions that you can employ really any time. \n  \nJESSICA BECKENDORF (13:31) \nYeah\, this does feel pretty simple. I’m not going to say it’s ‘easy’ necessarily\, especially those last ones. What am I avoiding? What am I afraid of? Those questions I think always can feel like a can of worms\, or like that Tupperware container you left in the back of your refrigerator for a month and you don’t know how much mold is going to be there when you open it up. \nMaybe that’s not a common universal experience\, but just to say it’s okay if these aren’t easy questions\, but it is pretty simple. So don’t be intimidated by complexity. I’m curious about\, you know\, you gave one example of how to use this. I’m curious about when are other times we can use this exercise? \n  \nERIN CARLSON RIVERA (14:16) \nYeah\, we were thinking the same thing. I was actually about to say\, thinking about using this at work\, for example. I have some clues or I have some ideas for how you might know that you need to use this. But before we do that\, I just want to think through an example at work. \nMaybe the system that you want to go through at work is how your team makes decisions\, for example. And look\, I was originally going to tell you to map this out where\, you know\, put the system in the center and then you draw lines out to it. Much easier in a podcast format to talk about a list and making a list\, but thinking about like how your team makes decisions and kind of mapping out not the system\, not the entire like\, here’s how I see it. \nFirst\, this person says something\, then this person okay’s it\, then that person. No\, no\, no\, no. What are the parts that you touch? When does it come to you? And when do you have a role in how your team makes decisions? And then from there\, where are your leverage points? And what change do you want to see? What are you doing or avoiding that’s keeping the system as is and it’s not marching you toward the change you want to see? What are you afraid would happen if you stopped or if you spoke up? \nSo there’s a lot of different ways that we can employ this to any number of different sizes of systems\, from the micro to macro. I’m suggesting you start with the micro\, and with things that are really familiar\, so that you can get practice with it. \nBut I think a great way to notice when you need to use this is when you’re looking to place blame on some piece of the system or on an individual or a group of people\, or even when you catch yourself complaining about something without offering any ideas of what you’d do differently\, right. You’re just complaining about it or you’re just saying\, “This is wrong. I don’t like it.” \nI think that there’s something to be said about being able to say\, “This is wrong and I don’t like it.” And I need to think about how I would suggest to do it differently before. Like I think it’s okay sometimes to speak up and say that. But I think when you catch yourself maybe repeatedly complaining about something\, without ever offering any ideas on how to make it different\, that’s a clue that maybe you need to go through these questions. \nOr sometimes when you’re just turning something over in your head\, like when I’m walking my dog or something\, I’ll do this. You can explore these questions about really anything. I think to me\, the most important trigger question is\, “What am I doing or avoiding that keeps the system as is? That’s not marching it toward change.” \nThat to me is a really great pivot point for me to be like\, “Okay\, well\, here’s what I am doing or what I am not doing that is keeping it as is. And what is my fear? Why have I not stopped doing this already\, or why have I kept avoiding this? What am I afraid of?” Seriously\, what’s there? What am I afraid of? \n  \nJESSICA BECKENDORF (17:21) \nYeah. And then I like this because I think it’s a very simple way to start looking at your own actions\, because we talk a lot about how you can’t control other people. And you can’t control a whole system typically unless you are\, I don’t know\, the accountant and it’s an accounting procedure. But even then there are federal laws in place too. \nBut I like this because it feels like a way to help you really hone in on where are the places where I can do something? Because often what I see is people getting discouraged and giving up on change\, because they can’t see anything that they can control\, which is their own actions. That’s typically what you can control. So I really like this activity and how it gives us an opportunity to question and find those places where we can do something. \nEven if it’s something that we would like to avoid or is maybe a little scary\, it can really help us see\, well\, here’s the system\, and here are the places where I can try to make a change. And maybe there’s one that’s slightly less intimidating\, and you can start there. And then if that doesn’t work\, you can build up to harder things. So it kind of gives you a game plan. I think it’s a really beautiful system too\, because there’s a lot of trust\, like trusting yourself to both see and challenge yourself to acknowledge hard things in it. \nAnd I think that’s a really lovely aspect of this list is that you can trust yourself to notice systems and make changes in your own actions. \n  \nERIN CARLSON RIVERA (19:04) \nYou just said that beautifully. Thank you. \n  \nJESSICA BECKENDORF (19:07) \nThank you for sharing this practice with us. I’m really excited to give it a try. \nThat’s all for this episode. Thank you for joining us and we’d love to hear from you if you try out this activity. You can reach us at practicingconnection@oneop.org. We see and respond to every message and can’t wait to hear from you. \nWe’ll be back next week. Until then\, keep practicing. \n  \nCREDITS: The Practicing Connection Podcast is a production of One-Op and is supported by the National Institute of Food and Agriculture\, US Department of Agriculture and the Office of Military Family Readiness Policy\, US Department of Defense under award number 2 0 2 3 4 8 7 74 3 3.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]
URL:https://oneop.org/learn/find-your-leverage/
CATEGORIES:Community Engagement
ATTACH;FMTTYPE=image/png:https://oneop.org/wp-content/uploads/2023/03/Practicing-Connection_Podcast-graphic-2.png
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261022T060000
DTEND;TZID=America/New_York:20261022T170000
DTSTAMP:20261106T050511Z
CREATED:20261022T100017Z
LAST-MODIFIED:20261106T050511Z
UID:10001817-1792648800-1792688400@oneop.org
SUMMARY:Why Momentum is Often Hard to See
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latest podcasts\, blog posts and workshops.[/vc_column_text][/vc_column][vc_column column_padding=”padding-4-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Listen” use_theme_fonts=”yes” el_class=”trans-title”][vc_raw_html]JTNDZGl2JTIwaWQlM0QlMjJidXp6c3Byb3V0LXBsYXllci0xOTk2NzgxNyUyMiUzRSUzQyUyRmRpdiUzRSUzQ3NjcmlwdCUyMHNyYyUzRCUyMmh0dHBzJTNBJTJGJTJGd3d3LmJ1enpzcHJvdXQuY29tJTJGMjA5OTk4MyUyRmVwaXNvZGVzJTJGMTk5Njc4MTctd2h5LW1vbWVudHVtLWlzLW9mdGVuLWhhcmQtdG8tc2VlLmpzJTNGY29udGFpbmVyX2lkJTNEYnV6enNwcm91dC1wbGF5ZXItMTk5Njc4MTclMjZwbGF5ZXIlM0RzbWFsbCUyMiUyMHR5cGUlM0QlMjJ0ZXh0JTJGamF2YXNjcmlwdCUyMiUyMGNoYXJzZXQlM0QlMjJ1dGYtOCUyMiUzRSUzQyUyRnNjcmlwdCUzRQ==[/vc_raw_html][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”About This Episode” use_theme_fonts=”yes” el_class=”trans-title”][vc_column_text](Season 7\, Episode 43) \nLong-term projects can feel like nothing’s moving – until you know where to look. This episode is about training your eye to spot the small shifts that mean things are working.  \nIt’s easy to lose steam on a long-term project when progress feels invisible. In this episode\, Jessica and Erin talk about why momentum is often hard to see in the moment – and why noticing it matters\, not just for morale\, but for spotting what’s actually working so you can build on it. \nThis practice helps you find momentum in your own community or project: what’s moving forward\, what’s growing\, and what conversations are happening now that weren’t six months ago. \nErin also shares what to do when you can’t see any momentum at all – including a simple way to check in with others and revisit the question down the road. \nLinks and resources from this episode: \n\nPracticing Connection episode\, “Putting Your Icebreakers to Work”\n\n  \nLinks and resources from this episode: \n\nImmunity to Change framework: https://www.gse.harvard.edu/hgse100/story/changing-better\nPracticing Connection episode\, “Who’s Missing From Your Network?”\n\nConnect with us! \n\nSign up for our monthly newsletter: https://oneop.aweb.page/practicing-connection-newsletter\nSend us a message: practicingconnection@oneop.org\n\n[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” el_id=”trans”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” el_class=”entry” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Transcript” use_theme_fonts=”yes” el_class=”trans-title”][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” nofollow=”true” el_class=”read-it” button_id=”read-it” text=”Read More” url=”#trans”][vc_column_text el_class=”pod-trans”]JESSICA BECKENDORF (00:04) \nHi\, thanks for listening to the Practicing Connection Podcast. I’m Jessica. Today we’re talking about how to stay invested in a long-term project by noticing momentum. Later\, Erin will take us through a reflection to help you find the momentum in your own community. Hi\, Erin. \n  \nERIN CARLSON RIVERA (00:21) \nHi Jessica. Okay\, before we get into our official topic for today\, I recently heard a great question that I think might be a magic question\, like we talked about in the Making Your Icebreakers Work episode. And I can’t stop thinking about it. So do you mind if I ask you the question right now? \n  \nJESSICA BECKENDORF (00:42) \nSure. \n  \nERIN CARLSON RIVERA (00:43) \nOkay. If you were born as a question\, what would that question be? \n  \nJESSICA BECKENDORF (00:51) \nThat is a terrible Iceberg question. No\, I’m kidding. \nNo\, no\, no\, no\, no. Actually I really love it. It’s a great question. I just say that because I am terrible at thinking of answers to questions like this. So it’s a really big question. The only thing that comes to mind for me right now in the moment is\, why? Not why are you asking me this question\, but I think it’s because I like going down rabbit holes and learning things and figuring things out\, and I like to question things like\, you know\, sometimes in ways that are kind of\, some people find maybe a little bit annoying. \nAnd it’s always because I’m trying to figure out. I’m trying to figure out the easiest way to do things. So I don’t know. That sounds lazy. I don’t mean it in like a\, ‘give me an easy button’ kind of thing\, but – \n  \nERIN CARLSON RIVERA (01:51) \nI can see this answer for you as someone who’s worked with you. And I think that’s a really good simple way to summarize this kind of relentless curiosity and\, “Wait\, why are we doing it that way? That’s so interesting. Are we sure we want to do it that way?” \n  \nJESSICA BECKENDORF (02:10) \nYeah\, that’s exactly it\, yes. And so now I want to ask you\, because you’ve had some more time to think about your answer. What’s your answer? \n  \nERIN CARLSON RIVERA (02:20) \nOkay\, I was very stumped when I first heard this question. I had to pause. Yeah. I mean\, I feel a little mean. I feel a little mean springing it on you. I had to really think about it. And what I’ve landed on\, I might change my mind later\, but what I’ve landed on for now is\, “How can we make this system kinder for ourselves?” \n  \nJESSICA BECKENDORF (02:42) \nIt’s a question I’ve heard from you before. How can we make this kinder? \n  \nERIN CARLSON RIVERA (02:46) \nYes. Yeah. And I think it really gets at this core value that I have been building for a while\, which is if you’re going to optimize a system\, it shouldn’t just be for efficiency. Because there’s a point at which efficiency no longer serves anybody in the system. \nSo some inefficiency is helpful if it means that the people doing the work and receiving the benefits of the work stay less hectic. I think also I’ve been around lots of systems that weren’t necessarily built for me. And so I’ve had to do a lot of this like\, making accommodations for myself. And I was like\, “Wait\, we could do this\,” right? Like I imagine school was a nightmare because they always have the right sided desks. Your poor elbow got no support. \n  \nJESSICA BECKENDORF (03:49) \nSitting sideways. \n  \nERIN CARLSON RIVERA (03:50) \nWell\, thank you for answering this very big question. I appreciated your answer. I feel like I know you a little better now. \n  \nJESSICA BECKENDORF (04:01) \nOkay\, so let’s talk about what makes momentum hard to see. I know when we were planning this episode\, we talked a lot about this in terms of a group of people working together toward a common goal or common goals. So what makes momentum hard to see in a setting like that? \n  \nERIN CARLSON RIVERA (04:22) \nI have a lot of answers to this question. I’ll try to keep it to like the top main hits. One of the main factors is when it’s a collective action project\, you’re not necessarily involved in everything. So you don’t necessarily see what other people are doing and working on. Also\, these types of big community-wide projects tend to be really big and they tend to impact a lot of people\, and they tend to as a result move very slowly. \nAnd it can sometimes feel very challenging to see progress in incremental changes. I think it can also feel really hard to see progress when all you’ve defined are your desired outcomes. Especially if your outcome’s really big\, like you’re dealing with a loneliness epidemic or you’re like\, we want every family to feel connected. And you’re like\, “Well\, there are all these families who don’t feel connected.” \nAnd you get so focused on the outcome you’re looking for that you forget to see your progress. So those are some of the things that come up for me. Have you had times where momentum was hard for you to see? \n  \nJESSICA BECKENDORF (05:37) \nYeah\, or hard for me to see\, but also like groups I’ve been working with too\, like when sometimes there was one group I was working with where we had a plan where over the course of a year we were going to do a strategic plan for this organization. And that required a couple of longer meetings\, like three or four longer meetings during the course of the year. \nAnd after two of those meetings\, the board members were like\, “We don’t want to keep doing these long meetings.” And we’re like\, “But we only have two more.” And they’re like\, “Nope\, we don’t want any more long meetings.” \nAnd so they asked if I could do the process. And this was early in my career\, so mind you\, I didn’t know how to say no at that point at all. But they asked if I could just come and work with them. They met every other month\, so only six times a year\, and if I could just come and work with them during their one-hour board meeting for 30 minutes of that one-hour board meeting to do their strategic plan. \nAnd I said yes\, because I didn’t know any better. And then after a while\, they were like\, “Why isn’t this going anywhere?” And it was a lot of things that were all contributing to that happening\, right? To that not going anywhere. And we also didn’t think to share what progress we were actually making. And we had made some progress\, but it was slow. As you can imagine\, every other month for 30 minutes would go very slow. \nAnd so I’ve been on that end of it\, and I’ve also been on the other end where I’m like\, “I don’t understand\, we’re just getting together every month and meeting. We’re not doing anything.” And that’s what I’ve learned in that just because I don’t see it happening\, doesn’t mean that we’re not doing anything as a group. It’s just that my time to be an active member maybe has not come yet. \n  \nERIN CARLSON RIVERA (07:33) \nMm-hmm. I appreciate so much your examples\, because I think they both really point to why momentum is worth noticing. I don’t know about you\, but I think culturally our environment is very focused on outcomes and outputs. And so sometimes it feels frivolous or unnecessary to pause and notice momentum or move even incremental changes personally or in a group setting. \n  \nJESSICA BECKENDORF (08:00) \nYou mean like the bigger that bigger picture\, like noticing the momentum you’re actually making because you’re so stuck in the day to day outputs that need to get done? Okay. \n  \nERIN CARLSON RIVERA (08:12) \nYes. \n  \nJESSICA BECKENDORF (08:13) \nThat’s great. \n  \nERIN CARLSON RIVERA (08:14) \nI think that’s true. I think there’s also a place where there’s a sense of\, “Well\, unless we achieve the final outcome\, nothing matters.” \n  \nJESSICA BECKENDORF (08:25) \nWhat’s interesting is that a lot of the types of change that folks in community development work on takes sometimes years to really start to see results. Now you’ve been gathering momentum\, things have been moving and happening\, but to actually start to achieve those results\, it can be anywhere from six months\, eighteen months\, twenty-four months before you start to really see what it can be. I’m not saying that it’s always that way. \n  \nERIN CARLSON RIVERA (08:59) \nNo\, I totally agree. And I think too\, well\, maybe this is me being a little controversial\, but someone recently told me that a successful strategic plan is one that you did about 50% of. And I had never heard that before. And I was like\, “50%? We only want to do 50% of this?” \nAnd this was a person who was pretty far into their career at this point\, very kindly said\, “Yeah\, imagine if we did 50% of these things. How much healthier and more exciting our work would be if we even just did half of this.” And there was part of me that’s like\, “Well\, why do we have this whole big thing if we’re only going to end up doing half of it?” And he’s like\, “Because we would like to do all of it.” \n  \nJESSICA BECKENDORF (09:46) \nBut that sounds like a strategic planning facilitator who really encourages their groups to dream big. I think this might be very controversial what I’m about to say\, but I think that sometimes smart goals\, if we really employ that structure\, it’s harder to dream big and allow those to – like if that’s what we kept our structure to\, sometimes it can. \nI say this as someone who worked with two groups that achieved a hundred percent of their strategic plans. \n  \nERIN CARLSON RIVERA (10:23) \nAnd my god. Wow. \n  \nJESSICA BECKENDORF (10:25) \nAnd it makes me think about how we only chose things that were immediately doable. And maybe we didn’t allow ourselves to dream enough. So anyway\, I’m thinking of right in terms of momentum\, that’s great. We achieved all the things on the list. And did we make momentum toward that ultimate vision that we had that we carefully crafted. You know\, we probably did\, but we didn’t notice it. \n  \nERIN CARLSON RIVERA (10:53) \nYeah. So one final thought I would like to bring into this conversation before we get into the reflection part of the episode is the idea of thinking in fractals\, which is slightly newer to me. \n  \nJESSICA BECKENDORF (11:08) \nOne of my favorite topics? \n  \nERIN CARLSON RIVERA (11:10) \nGreat. Yes. I think you recommended the book I read about it\, Emergent Strategy by Adrian – \n  \nJESSICA BECKENDORF (11:15) \nAdrian Marie Brown. \n  \nERIN CARLSON RIVERA (11:17) \nMarie Brown. And she was talking about this idea of what we practice in the small scale sets up the pattern for the whole system. And that had me thinking a lot about how noticing momentum is noticing what you’re doing now. And often at the beginning of projects\, when you don’t have community outcomes yet\, you’re just setting up how do we work together? How do we get input from the community? How do we communicate? And you’re setting up these patterns and rhythms that are going to play out. \nYou’re kind of building this foundation\, and I am new to understanding thinking in fractals. So if you have additional thoughts on what that looks like\, feel free to pop in and share them. But I think that is really impactful for me in terms of thinking\, why do we care about momentum? Because you can see the small things build eventually into a larger thing\, and the small things echo out in the larger projects. \nSo I think what noticing momentum does is it helps give you hope for what long-term energy expenditure in this direction will do for you. \n  \nJESSICA BECKENDORF (12:23) \nThank you. \n  \nERIN CARLSON RIVERA (12:25) \nWe were talking about strategic plans\, I think a lot of strategic plans die because people don’t see any value in the hard work that they’re doing to make changes or do new things. And if you are able to notice and celebrate momentum\, it kind of gives you this hope and extra confirmation that if we continue working hard\, we can see ripple effects from the things that are going well and and ripple effects from the momentum that we’re building. \n  \nJESSICA BECKENDORF (12:54) \nYeah\, that’s super well said\, Erin. The only thing\, and this doesn’t really add to what you said\, but one of the things that really hit home for me related to\, you know\, how change can happen in fractals\, is that change can really happen one conversation at a time. Like you don’t have to pull together a massive effort. You can create change\, literally a conversation at a time. And I know that’s really super slow. It’s not\, you know\, exciting and flashy. \nBut that actually did give me hope that change can happen sometimes\, right? And so the change can happen at the smallest scale. And I think that that is a really hopeful way to look at it. \nLet’s get into this practice. It seems like it’s a reflective practice. \n  \nERIN CARLSON RIVERA (13:46) \nYes. I guess it’s a little factorial. I don’t know. I don’t know what the adjective I’m trying to use here is. But you start with yourself and then we branch out to interacting with others through the process. \nOkay. So for the practice\, I think if you are the kind of person who forgets things\, like me\, I sometimes can’t carry more than two things in my brain at a time. I would want to write this down. If that’s not you\, if writing things down gives you hives\, you don’t have to write anything down. \nBut I’m going to ask you a couple of questions. And I want you to think about a specific project that you’re working on\, either one you’ve been in for a long time or you’ve just started with\, though this will work a lot better with something you’ve been in for a while. But these are questions to help you kind of notice momentum in a particular project or community effort. \nWhat is moving forward? What is growing? What are people talking about now that they weren’t discussing six months ago? What new relationships have formed? \nThink about when you first started working on this particular project. What is something that felt hard or impossible when you started? And how does it feel right now? \nOkay. Those are just a couple of short questions\, and then after you have thought about those and maybe have some answers and have maybe noticed things that you hadn’t noticed before\, share what you’re seeing with others. Tell everyone in your group what you’re noticing. \n  \nJESSICA BECKENDORF (15:24) \nIt kind of reminds me of\, right\, we’ve talked in the past about strength spotting\, which is much more of an interpersonal communication kind of one-on-one thing that people usually do. This kind of reminds me of strength spotting except you’re telling the whole group like\, “Hey guys\, I’m really proud of us. Like we’re growing in these ways. We’re moving forward in these ways.” So I think that\, you know\, that could have some really good impacts on momentum. But what do you do if you don’t have answers to those questions? \n  \nERIN CARLSON RIVERA (15:53) \nI mean\, yeah\, I imagine that might feel a little demoralizing when they’re like\, “This exercise gives you hope.” And then you’re like\, “I have nothing.” \nYeah\, I have two suggestions. The first one is a very relational one\, which is\, ask others who are working on this project with you what they’re seeing. And I recommend trying to find at least two people. One is a person who has been on the project for a long time. And one who’s maybe newer to the project or newly in relationship with you. \n‘Cause this gives you a much broader perspective on things that you maybe wouldn’t normally see. \n  \nJESSICA BECKENDORF (16:36) \nSeems like that would be a good thing to do\, even if you’ve told everyone\, “Hey\, I’m noticing these things.” It seems like it would still be a good idea\, even if you were able to think about and find some things that you’re noticing. It might be nice to just hear other people’s perspectives. \nOr you could just invite that like\, “What are you guys seeing when you share with everyone what you’re seeing?” \n  \nERIN CARLSON RIVERA (16:56) \nI think that would be lovely. I certainly would love it if somebody asked me these questions. And then going back just a bit\, another thing to try if you don’t have any answers to the questions is to like literally book in your calendar six months\, just a little thing in your calendar six months from now\, and you put all those questions in there. \nBecause now that you’ve asked the questions and you don’t have answers\, brains really dislike the vacuum of an unanswered question. And so your brain in the background is going to start looking for answers to these questions. So now that you’ve asked the questions\, even if you don’t have answers\, even if you don’t see anything\, your brain’s going to start looking for answers. So when you come back in six months\, there’s hopefully going to be something there. \nI would say if in six months you ask these questions and there’s still nothing there\, that’s where you need community support. And so go find a buddy to help you brainstorm the questions together. \n  \nJESSICA BECKENDORF (17:53) \nAnd is this the right project for you? I mean\, maybe you don’t have the choice to be on it. Maybe you have to be as part of your role\, but that is a question to ask and a question to explore\, maybe with your supervisor if that’s the case. \nWell\, thank you so much\, Erin. That was super interesting. I\, you know\, I’ve been a part of many\, many group efforts over my career. I’ve led some of them. I’ve been a member of some of them. And I think that we always were good at celebrating successes and that was usually after an output was achieved\, but not as good at noticing the increments we were making toward those outputs. \n  \nERIN CARLSON RIVERA (18:33) \nYeah. I have been on lots of projects like that. And I find that me as a person\, I really need to celebrate as I go. \n  \nJESSICA BECKENDORF (18:42) \nYeah. \n  \nERIN CARLSON RIVERA (18:43) \nI need to celebrate the incremental stuff because just completing a task doesn’t do it for me\, right? Like I have to notice and recognize the small things and really celebrate them in order to continue sometimes the grind of doing the work. \nI don’t know. I think it’s kind of sad to withhold celebration only for the final bit\, because then there’s no joy in the journey. There’s no joy in the process. And I think it’s really beautiful when you get to a point where you can celebrate small things and still be motivated to keep trying to make changes. \nYou know\, I think it’s one of those: you need both. You need that like\, “We’re not quite there yet.” And you need the\, “But look how far we’ve come.” And when you can hold both of those things together as a community\, it’s a lot easier to continue doing long term efforts. So that’s my five cents. \n  \nJESSICA BECKENDORF (19:38) \nWell\, it was totally worth it\, Erin. Thank you so much. That’s it for this episode. Thanks so much for joining us. If you liked this episode\, please consider sharing it with a friend or coworker. \nAnd if you try this out\, let us know at practicingconnection@oneop.org. We’ll be back next week. Until then\, keep practicing. \n  \n  \nCREDITS: The Practicing Connection Podcast is a production of One-Op and is supported by the National Institute of Food and Agriculture\, US Department of Agriculture and the Office of Military Family Readiness Policy\, US Department of Defense under award number 2 0 2 3 4 8 7 74 3 3.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]
URL:https://oneop.org/learn/why-momentum-is-oftern-hard-to-see/
CATEGORIES:Community Engagement
ATTACH;FMTTYPE=image/png:https://oneop.org/wp-content/uploads/2023/03/Practicing-Connection_Podcast-graphic-2.png
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DTSTART;TZID=America/New_York:20261022T110000
DTEND;TZID=America/New_York:20261022T123000
DTSTAMP:20261023T144012Z
CREATED:20260901T134541Z
LAST-MODIFIED:20261023T144012Z
UID:10001742-1792666800-1792672200@oneop.org
SUMMARY:The Gut-Brain Connection: Microbiome and Mental Health in Military Populations
DESCRIPTION:[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_video link=”https://youtu.be/CPPKRi69qJU”][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”20″ constrain_group_1=”yes” bottom_padding=”20″ left_padding_desktop=”15″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”About This Webinar” use_theme_fonts=”yes”][vc_column_text]The gut microbiome is increasingly recognized as an important contributor to both physical and mental health through complex interactions among the gastrointestinal\, immune\, endocrine\, and nervous systems. This webinar will introduce the gut–brain axis and examine how diet\, environmental and occupational exposures\, social determinants of health\, medications\, and other life experiences can influence the gut microbiome and potentially contribute to health outcomes. Drawing on research involving military service members and Veterans\, Drs. Lisa Brenner and Andrew Hoisington will highlight emerging evidence linking the gut microbiome and intestinal permeability with posttraumatic stress\, traumatic brain injury\, depression\, and other health conditions. The presentation will also discuss the rapidly evolving science of microbiome-targeted interventions and distinguish promising findings from areas where the evidence remains preliminary. \nLearning Objectives: \n\nDescribe the gut–brain axis and the biological pathways through which the gut microbiome may influence physical and mental health.\nIdentify factors that can influence the gut microbiome\, including diet\, medications\, environmental and occupational exposures\, social determinants of health\, and military-related experiences.\nEvaluate current evidence linking the gut microbiome and intestinal permeability with mental and neurological health outcomes and discuss the emerging potential of microbiome-targeted interventions.\n\n[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” 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column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Presenters” use_theme_fonts=”yes”][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”0″ bottom_padding=”20″ left_padding_desktop=”5″ top_margin=”0″ constrain_group_7=”yes” bottom_margin=”0″ left_margin=”0″ constrain_group_8=”yes” right_margin=”0″ text_color=”dark” text_align=”left” row_border_radius=”5px” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”left” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”234306″ image_size=”custom” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”5px” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” position_desktop=”relative” custom_image_size=”thumb” margin_top=”10″][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Lisa Brenner\, PhD” font_container=”tag:h3|font_size:25|text_align:left” use_theme_fonts=”yes”][vc_column_text]Professor\nDepartment of Physical Medicine and Rehabilitation\nUniversity of Colorado\, Anschutz Medical Campus[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”0″ bottom_padding=”20″ left_padding_desktop=”5″ top_margin=”0″ constrain_group_7=”yes” bottom_margin=”0″ left_margin=”0″ constrain_group_8=”yes” right_margin=”0″ text_color=”dark” text_align=”left” row_border_radius=”5px” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”left” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”234308″ image_size=”custom” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”5px” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” position_desktop=”relative” custom_image_size=”thumb” margin_top=”10″][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Andrew J. Hoisington\, PhD\, PE\, LtCol Ret.” font_container=”tag:h3|font_size:25|text_align:left” use_theme_fonts=”yes”][vc_column_text]Assistant Professor\nUniversity of Colorado\nAnschutz School of Medicine[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”40″ bottom_padding=”20″ left_padding_desktop=”15″ text_color=”dark” text_align=”left” row_border_radius=”5px” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”top” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Continuing Education (CE) Credit” use_theme_fonts=”yes”][nectar_btn size=”jumbo” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” el_class=”Continuing Education Survey” button_id=”Continuing Education Survey” text=”Continuing Education Survey” url=”https://auburn.qualtrics.com/jfe/form/SV_6RMp6m3aqW3rDa6″][vc_column_text]\n\nCertified in Family and Consumer Sciences (CFCS): This webinar is approved for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close October 22\, 2028.\nCertified Nutrition and Wellness Educator (CNWE): This webinar is approved for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close October 2\, 2028.\nRegistered Dietitian Nutritionists (RD/RDN) and Nutrition and Dietetics Technicians\, Registered (NDTR): This webinar awards 1.5 CPEUs in accordance with the Commission on Dietetic Registration Prior Approval Program. Note: Eligibility for CE credit will close September 16\, 2029.\nCertified Health Education Specialist (CHES) and Master Certified Health Education Specialist (MCHES): This webinar is approved for 1.5 continuing education credit from the National Commission for Health Education Credentialing (NCHEC). Note: Eligibility for CE credit will close October 22\, 2028.\nRegistered Nurses & Nurse Professionals: This nursing continuing professional development activity was approved by Montana Nurses Association\, an accredited approver with distinction by the American Nurses Credentialing Center’s Commission on Accreditation. No individual with the ability to control the content of this activity has any relevant financial relationship with ineligible companies to disclose. 1.5 Continuing education credits are available. Completion of a post-test with 80% or higher is required to receive a certificate of completion via email containing verification you can submit to your credentialing agency to receive CEUs. Eligibility for CE credit will start on October 22nd\, 2026\, and will close on October 22nd\, 2028.\nCertificates of Attendance: OneOp Certificates of Attendance are available for those interested in additional documentation of professional development activities.\n\nIf the button above does not appear\, please access the continuing education survey through this link: https://auburn.qualtrics.com/jfe/form/SV_6RMp6m3aqW3rDa6. If you have any questions\, please email ce@oneop.org. \n\n\n\n\n\n\n[/vc_column_text][/vc_column][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”0″ left_margin=”0″ constrain_group_2=”yes” right_margin=”0″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#f7f7f7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_color=”#f7f7f7″ column_border_style=”solid” enable_border_animation=”true” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Event Materials” use_theme_fonts=”yes” css=”.vc_custom_1689369183150{padding-left: 30px !important;}”][vc_column_text css=”.vc_custom_1792682416800{padding-left: 15px !important;}”]Webinar Resources \nWebinar Slides[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”13″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]Photo Credit: piotr_malczyk via iStock.com[/vc_column_text][/vc_column][/vc_row]
URL:https://oneop.org/learn/160142/
CATEGORIES:Health and Well-Being
ATTACH;FMTTYPE=image/jpeg:https://oneop.org/wp-content/uploads/2024/02/iStock-1301830934.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261029T060000
DTEND;TZID=America/New_York:20261029T170000
DTSTAMP:20261106T031854Z
CREATED:20261029T100006Z
LAST-MODIFIED:20261106T031854Z
UID:10001820-1793253600-1793293200@oneop.org
SUMMARY:"But How Long Does things Actually Take?" (Listener Q&A)
DESCRIPTION:[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”50px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”column_reverse” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#f7f7f7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” el_class=”podcast-sidebar” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”147768″ image_size=”full” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”large” constrain_group_1=”yes” open_new_tab=”true” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#ffffff” icon_family=”none” text=”Subscribe Now” url=”https://www.buzzsprout.com/2099983/share” margin_top=”30″ margin_bottom=”30″][vc_column_text]Subscribe to the “Practicing Connection” monthly email to keep up to date on our latest podcasts\, blog posts and workshops.[/vc_column_text][/vc_column][vc_column column_padding=”padding-4-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Listen” use_theme_fonts=”yes” el_class=”trans-title”][vc_raw_html]JTNDZGl2JTIwaWQlM0QlMjJidXp6c3Byb3V0LXBsYXllci0xOTk2ODA2MiUyMiUzRSUzQyUyRmRpdiUzRSUzQ3NjcmlwdCUyMHNyYyUzRCUyMmh0dHBzJTNBJTJGJTJGd3d3LmJ1enpzcHJvdXQuY29tJTJGMjA5OTk4MyUyRmVwaXNvZGVzJTJGMTk5NjgwNjItYnV0LWhvdy1sb25nLWRvZXMtdGhpcy1hY3R1YWxseS10YWtlLWxpc3RlbmVyLXEtYS5qcyUzRmNvbnRhaW5lcl9pZCUzRGJ1enpzcHJvdXQtcGxheWVyLTE5OTY4MDYyJTI2cGxheWVyJTNEc21hbGwlMjIlMjB0eXBlJTNEJTIydGV4dCUyRmphdmFzY3JpcHQlMjIlMjBjaGFyc2V0JTNEJTIydXRmLTglMjIlM0UlM0MlMkZzY3JpcHQlM0U=[/vc_raw_html][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”About This Episode” use_theme_fonts=”yes” el_class=”trans-title”][vc_column_text](Season 7\, Episode 44) \nToday we’re answering listener questions about personal growth\, listening\, and building trust with collaborators. \nWhen work is urgent\, what actually needs to get settled before new groups can collaborate? If your workday is packed\, how do you realistically add in a new skill? What do you do if you know what practice you should be using\, but don’t do it in the moment?  Erin and Jessica are sharing their answers to listener questions in this Q&A episode. \nIf you have a question\, we’d love to hear from you! Send us your questions at practicingconnection@oneop.org. \nLinks and resources from this episode: \n\nPracticing Connection episode: End of Day Reflection\nPracticing Connection series on Trust and Collaboration\nPracticing Connection episode: Boost Your Productivity With Co-Working\n\nConnect with us! \n\nSign up for our monthly newsletter: https://oneop.aweb.page/practicing-connection-newsletter\nSend us a message: practicingconnection@oneop.org\n\n[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” el_id=”trans”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” el_class=”entry” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Transcript” use_theme_fonts=”yes” el_class=”trans-title”][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” nofollow=”true” el_class=”read-it” button_id=”read-it” text=”Read More” url=”#trans”][vc_column_text el_class=”pod-trans”]JESSICA BECKENDORF (00:03) \nThanks for listening to the Practicing Connection podcast. I’m Jessica and I’m here with my co-host Erin. Today we’ll be answering listener questions about personal growth\, listening\, and building trust with collaborators. Hi Erin\, how are you feeling about today’s questions? \n  \nERIN CARLSON RIVERA (00:21) \nI feel great. I love a question episode because\, yeah\, well\, lots of reasons. But I love chatting with you and I feel like we have some shared experiences\, but we have a lot of different areas where we’ve learned things. So I feel like we always have a fun perspective when I hear from you. \n  \nJESSICA BECKENDORF (00:41) \nI really like our banter. I hope everyone else does too. \n  \nERIN CARLSON RIVERA (00:44) \nWell I’m sure if they don’t we’ll find out! \n  \nJESSICA BECKENDORF (00:48) \nYeah\, right. \n  \nERIN CARLSON RIVERA (00:51) \nAll right. Are you ready for our first question? \n  \nJESSICA BECKENDORF (00:54) \nLet’s do it. \n  \nERIN CARLSON RIVERA (00:55) \n“What do you do when you know the right practice?” Example: like pausing before reacting\, but you don’t do it in the moment. \n  \nJESSICA BECKENDORF (01:06) \nYeah. This is a really good question because I remember something my mom used to say\, like\, “Do as I say\, not as I do.” \nAnd this reminds me of that partly because like we’re all going to practice things imperfectly. I think the key here is to\, whatever practice it is\, like in this case they said pausing before reacting\, right? Whatever practice it is\, you need to just focus on that one practice for a while. Like don’t worry about other things that you’ve learned that you want to implement. Just focus on the one until it starts to become like second nature. \nAnd they said\, pausing before reacting. You can teach yourself to pause before reacting if you just kind of keep trying it. You’re not going to do it perfectly\, especially in the beginning. You’re going to keep reacting. You’re going to keep following those communication patterns that you have always had. And if your communication pattern is to react before pausing and thinking and maybe asking questions\, you’re going to do that sometimes for a while. \nBut if you really make it a priority that you want to be better at pausing\, pausing and giving some space and asking questions\, then it’s kind of like a personal choice in a way. And know that your personal choice\, just because you’re imperfectly following through on it\, doesn’t mean that it isn’t going to get better in time. Because it will. It really will. So just keep swimming\, I guess\, is my\, “do as I say\, not as I do.” I’m just kidding. Because I also practice things imperfectly. \n  \nERIN CARLSON RIVERA (02:43) \nSure. I think I have a couple of things that are coming to mind. One is this idea of obviously\, it’s best if you have your vitamins every day\, but it’s better to take it inconsistently than not at all. And so I think it’s really easy to get this all or nothing mindset of\, “I know what I’m supposed to be doing and I don’t do it perfectly every time\,” or I haven’t done it yet\, and think – \nJESSICA BECKENDORF (03:09) \nSo that doesn’t work for me. Sorry to interrupt you. Yeah. \n  \nERIN CARLSON RIVERA (03:12) \nThink\, “That doesn’t work for me\,” or think that you’re failing. Yeah. But in actuality\, you’re practicing. And the fact that you noticed you could do it is still a growth. It’s a baby step and it’s still a growth. And I think\, I mean\, this isn’t a fun answer. But recognizing that failing is part of the learning process. And I would invite you to be curious rather than critical of yourself. \n  \nJESSICA BECKENDORF (03:44) \nYeah. Like why did I react? What was I feeling? \n  \nERIN CARLSON RIVERA (03:49) \nYeah\, or just kind of like\, wow. Huh. Why didn’t I want to do that thing right then? And you might discover that whatever practice you found might be intellectually correct\, but it doesn’t deal with your emotions\, or it might be reminding you of some other thing that you need to deal with. \nThat’s my advice\, is curiosity\, because I think with curiosity you can kind of notice the details of what’s making it hard\, and then get really specific about pivots because maybe you just need to tweak the practice a little bit so that it’s more helpful for you and what is making change hard. \n  \nJESSICA BECKENDORF (04:30) \nMaybe you need a whole new practice. And that’s why\, like you and I\, and in the past\, you know\, me and Coral\, me and Bob\, we have covered similar and sometimes the same topic\, but from different angles and different practices. It’s because one practice might work for one person\, another practice might work for another person. The same practice may not work for all the people. \n  \nERIN CARLSON RIVERA (04:53) \nYeah. I think my third thought is potentially there’s a step missing from your process. Like\, for example\, pausing before reacting. Maybe you’re jumping right to a solution of your ideal state\, and there’s like a middle messier step of\, how do I put this? \n  \nJESSICA BECKENDORF (05:20) \nLike exploring what causes them to react before pausing\, or what causes them to not want to pause. \n  \nERIN CARLSON RIVERA (05:27) \nOr like if you’re trying to pause before reacting\, I’m making some assumptions that could be true or not. But I’m assuming that maybe your reactions are bigger or more intense than you want them to be. Or they’re meaner than you want them to be\, or they’re more something. And so like what’s the actual problem you’re solving? Is it actually a problem or is it an unmet need? \n  \nJESSICA BECKENDORF (05:57) \nYeah\, you know\, that’s a great point. \n  \nERIN CARLSON RIVERA (05:59) \nSometimes when I have really big reactions\, it’s because intellectually I’m telling myself\, “Well\, the most strategic thing for me to do here is this.” And I have some other need for safety or well-being that’s being unmet by this very logical\, rational thing. And I’m not actually taking care of all of my needs. I’m only taking care of this one part of myself. So again\, I don’t know specifics of the particular situation\, but those are my recommendations like stay curious\, let yourself be bad at things. \n  \nJESSICA BECKENDORF (06:33) \nYeah. We’ve brought this up a lot in the past on this podcast\, but there was a yoga instructor that I knew who would always remind us all every single time it’s yoga practice\, not yoga perfect people. \n  \nERIN CARLSON RIVERA (06:51) \nAnd it’s so true and I hate it so much. I just want to find the magical tool that makes the thing not hard anymore. Unfortunately\, that’s not how brains work. \n  \nJESSICA BECKENDORF (07:02) \nWell\, I’m going to take us to the next question. And I’m excited that you get to start answering this one before me\, because I’m still formulating my answer. “How do you keep practicing a new skill like better listening or trust building when your work day is already packed?” And you forget by ten AM that you had prioritized making that practice\, is what I assume they’re getting at. \n  \nERIN CARLSON RIVERA (07:27) \nHmm. Wow. That’s a good question. Well\, okay\, a couple of thoughts. I’m a poet\, so I’m going to get a little metaphorical and I apologize. I think when you’re learning a new skill\, it’s building a muscle. You’re building new connections in your brain. And that takes energy and capacity. So if you keep practicing and you keep forgetting by 10 a.m\, that tells me that your cognitive load is pretty big. \nAnd you’ve got a lot going on. And maybe you only have capacity to practice it for about two hours before and – \n  \nJESSICA BECKENDORF (08:07) \nYou have to just let it go. \n  \nERIN CARLSON RIVERA (08:09) \nLike do ‘good enough.’ You know what I mean? So anytime I’ve taken up a new hobby\, it’s really easy for me to think\, “I should just schedule a weekend and spend all of my time on it for a weekend\,” and then my hands give out. \nBecause I’m learning to knit\, and I should not be knitting for eight hours a day when I’m first starting. Because it’s bad for all your joints. And I think with practice\, it is better to practice it for a short amount of time and build up your capacity rather than expect to do the practice and then hit it perfectly. \n  \nJESSICA BECKENDORF (08:48) \nWell\, what this is making me think of is the idea of setting intentions\, and I know sometimes that can sound really\, I don’t know what to call it\, but it can induce eye rolls to say something like ‘set intentions’ or whatever. But what I’m talking about here is\, “Okay\, I’ve made it a priority to practice better listening\,” for example. “I don’t have a lot of capacity. My days are packed.” \nAnd Erin\, I’ll tell you today is one of those examples for me personally. \n  \nERIN CARLSON RIVERA (09:19) \nNo. \n  \nJESSICA BECKENDORF (09:20) \nBut what you could do is if you know you’ve made something a priority\, like listening better or employing some trust building practice\, then you can maybe set an intention to\, “I’m going to try to practice this in every one-on-one conversation I have today\,” or\, “I’m going to try to practice this in any meeting I have today.” \nYou can kind of compartmentalize it a little bit just for the purpose of practicing and set an intention for like\, to be honest\, you could even say\, “You know what? In this specific meeting in the morning\, I’m going to practice this. In this specific meeting in the afternoon\, I’m going to practice this.” Like you can really compartmentalize it down. And to be honest\, I would recommend setting an intention like this for anything you’re practicing because it makes everything so much more front of mind. \nIf you’re just like\, “I’m just gonna try this new practice I heard\,” (hopefully on our podcast)\, “I’m just going to try this new practice I heard and I’m going to try it all the time.” No\, it actually might be easier for you to be like\, “You know what\, I’m going to try that practice during this specific meeting. I’m going to set an intention to do that today.” \nAnd tomorrow\, maybe you’re going to set an intention to do it in a one-on-one interaction or in a different context. That’s one thing that comes to mind for me with this. \n  \nERIN CARLSON RIVERA (10:41) \nYes\, that made me think of one other thought. So we have a couple of previous episodes where we’ve talked about like end of the day reflections. That is potentially something that could be helpful. \n  \nJESSICA BECKENDORF (10:56) \nJust five minutes\, everyone\, just five minutes. That’s all you need. \n  \nERIN CARLSON RIVERA (11:00) \nBut I think if you’re concerned about forgetting something by ten AM\, maybe instead of doing it at the end of the day\, you do it at the end of your lunch break. \n  \nJESSICA BECKENDORF (11:09) \nMmm. \n  \nERIN CARLSON RIVERA (11:09) \nSo like the first thing you do before you start working again when you come back from your lunch break is you take two minutes to ask\, “Okay\, what new practice am I trying? And is there one place I can do it in the rest of my day today?” \n  \nJESSICA BECKENDORF (11:24) \nThe other thing that springs to mind for me\, not that we’re trying to give people all these different ways of practicing this\, but I often tell people\, “It just depends on what you’re doing.” I sometimes tell people\, if it’s better listening\, you can actually be watching your favorite show and you can practice better listening. Now\, you’re not going to reflect back. You could try reflecting back. I don’t know if your family would enjoy listening to you reflect back what you just heard. But there are certain things that you can practice. \nStrength spotting\, like spotting what strengths you see in people and what values you’re seeing. You can practice that while you’re watching TV. So it just depends on what it is here. Trust building is hard to practice while watching TV. You can identify trust building actions that you see. Like that’s one way to keep all of this top of mind. \n  \nERIN CARLSON RIVERA (12:13) \nYeah\, I would also say one final last resort way\, schedule body doubling time to practice whatever it is with a person. Like schedule a fifteen minute check-in meeting and then practice it with a person\, because then it’s on your schedule. I know that not everybody has the flexibility to do that. And if your workday is packed\, maybe it’s too packed for that\, but let’s all – \n  \nJESSICA BECKENDORF (12:37) \nAlso\, if you wouldn’t mind explaining body doubling\, ’cause we’ve talked about it in terms of coworking. I think we’ve said something about coworking on this podcast\, but explain what you mean by body doubling in this instance. \n  \nERIN CARLSON RIVERA (12:51) \nSure. So body doubling is something I learned from the neurodivergent community. And it’s a tool that’s used especially by people with ADHD. Though I think it is helpful for anybody. It’s just a skill that’s particularly taught in that community. Where if you’re having trouble focusing or remembering to do a task\, you schedule time for another person to just sit next to you. And at the beginning you say\, “Here’s what I’m trying to get done.” \nAnd then you set a timer or you set an end time\, and you don’t talk to each other. You just work on your thing. And then at the end\, you say how it went. And sometimes it’s just like having the act of another person being there and knowing that you’re trying to do something\, you’re more likely to remember because there’s a person tied to the action that you’re trying to do. \n  \nJESSICA BECKENDORF (13:41) \nYeah\, we actually have an episode on coworking. I don’t remember when\, I think sometime last year maybe we did this. Early last year. \n  \nERIN CARLSON RIVERA (13:49) \nYeah\, time is not real to me\, so we can look it up and put it in the show notes. All right. Are we ready for the next question? \n  \nJESSICA BECKENDORF (13:58) \nReady. \n  \nERIN CARLSON RIVERA (14:00) \n“How long does it realistically take to build trust with a new community partner? I feel impatient and want to skip ahead to the working together part.” \n  \nJESSICA BECKENDORF (14:10) \nI have good news and bad news about this. \n  \nERIN CARLSON RIVERA (14:12) \nNo. \n  \nJESSICA BECKENDORF (14:13) \nThe bad news is that it can\, not always\, but it can take quite a lot of time to build trust with a new community partner. It can take months\, it can take longer than just mere months. Or it can actually happen pretty fast\, right? It just depends on how you both deal with trust and it also how you both think of trust. \nSome people trust first until it’s broken\, and some people won’t trust people until they’ve earned it. And so it can depend on a lot of factors. So it can take a long time. That’s the bad news. And I know the question\, I think they specifically ask how long does it take? I don’t think that that is an answerable\, specific answerable question in my experience. \nBut the good news that I have is that you don’t have to wait. I think I’m always saying\, “Try to build a relationship with each other before you get to working together.” What I really mean here when I say things like that is that we’re often skipping the building trust part. We’re just like in the same room together. We’re gathered because of the same topic and we’ve come together to work together\, and we often don’t spend much\, if any\, time on the relationship building and the trust part\, we just come together and we just like pick tasks from the set of tasks that the group has laid out. \nAnd we go and do those tasks and we come together\, and we are so much more than that. We could collaborate more co-creatively if we allowed ourselves a little bit more time to build trust. But the good news here is that you don’t have to wait until trust is built to start working together\, right? \nThrough working together\, you can also be building trust. My contention is always that you should spend just at least a little bit of time at the front. And when I say a little bit of time\, I’m talking just like a couple meetings\, like nothing crazy here. Just like very intentionally figuring out how you might all best work together and what some of your strengths are\, your preferences are\, get to know each other a little bit\, start building that foundation. But you can start the working together part parallel to the trust building. Does that make sense? \n  \nERIN CARLSON RIVERA (16:37) \nYeah\, that makes sense to me. I was thinking about\, that’s not a time based thing for me. Like how long does it take? Because it’s so different from group to group and it’s less about a certain amount of time passing and more about meeting conditions. So for me\, you can start working together when you have clarity on what you’re trying to do\, who you’re trying to do it for\, limitations or expectations around how you deliver things or collaborate on things\, and clear communication channels. \nSo for me\, like once you have those things\, you can go to the working together part. And part of how you build the trust is then\, “Okay\, we said this is how we were going to work together. Can we actually work together this way? If we can’t\, do we communicate the way we said we would communicate moving forwards?” \n  \nJESSICA BECKENDORF (17:38) \nYes. That makes a lot of sense. And this is not intentional. I feel like I’m shilling some of our other episodes\, but the Foundations of Trust and Communication bundle that we have\, I think goes through – it’s not the same conditions you just talked about\, Erin. It’s actually more about what I was just talking about with how we all trust a little bit differently and what can be hard about working together sometimes is that\, like in that Foundations for Trust and Collaboration\, we cover the four distinctions of trust that Charles Feltman came up with: sincerity\, reliability\, competence\, and care. \nAnd some people gravitate more toward one or two of those than others. And so for instance\, for me\, care is super important. And a lot of people do feel like it’s one of the more important ones. Care just means that other people or the other person feels like you care about what they care about\, their well-being\, their success on the project\, whatever the topic is. But some people might trust you more if you just are consistently reliable. But we don’t tell each other what those things are. \nAnd so that’s why I said what I said with like\, it can be very different. And so like you said\, Erin\, you have certain conditions that you can get together so you can get to the working together part. But know that trust isn’t necessarily a time element. It’s like squishy\, you’ll start to feel it and build it over time. \n  \nERIN CARLSON RIVERA (19:17) \nSo I’m going to be really annoying. \n  \nJESSICA BECKENDORF (19:19) \nYeah. \n  \nERIN CARLSON RIVERA (19:21) \nAnd your experience\, because you have quite a bit of experience of working with groups and helping people build trust or building trust with people\, if you were to average your time frames\, could you do that? Could you tell me\, like\, “Here’s the shortest I’ve established trust\, here’s a typical kind of what I expect as I’m project planning.” \n  \nJESSICA BECKENDORF (19:44) \nHmm. Now\, if I had lots and lots and lots of time to think about it\, maybe I could. I think though\, when you’re talking about groups\, like we’re not all there on the same page at the same time\, a lot of times. And so like I can probably average out like when I feel like I’ve established trust for myself with the group or with the group leader\, or with in general what the direction the group is going in. \nBut when I think about groups all along the way\, some people can get there really\, really fast with each other and it’s from a number of factors that allow them to do that. And then sometimes there will be other people who just aren’t there yet\, but after like sometimes a year they’ll come around or the others will come around to trusting them. It just depends on the group. God\, I hate saying that\, having to repeat that over and over again. \n  \nERIN CARLSON RIVERA (20:38) \nSo thank you for communicating those timelines. When you’re working with groups\, how long does it typically take you to start doing things together? \n  \nJESSICA BECKENDORF (20:49) \nThat actually could be pretty fast. Like I said\, if you could take like a couple of meetings where you’re both establishing some of the trust and relationship building\, doing that very intentionally\, and you are talking about where the group is going together\, right? You’re talking about that ‘working together apart.’ I think that can be\, depending on how big the topic is\, it can be within like a couple of meetings\, two to four ish meetings\, again\, depending on how big the topic is and how what the scope of the project is\, right? \nBut you could be working together really fast. Even after one\, but I would recommend trying to take like two meetings at the beginning to start to establish that. But again\, you should be doing both the relationship building and trust building stuff along with\, ‘Where are we going together?’ Because that’s also really important to get people hooked into the project and the vision that you have as a group. Did that even answer your question\, Erin? I don’t know. \n  \nERIN CARLSON RIVERA (21:54) \nI think so. Yes. Mostly I was trying to hone in on the\, ‘how much do we have to do before we get to working together?’ Because I think the question said\, “How long does it realistically take to build trust?” And the answer is it takes however much time it takes. But if you’re impatient and you want to skip it to head to the working together part\, what responsibly should you do before you start working together? And I think we answered that. \n  \nJESSICA BECKENDORF (22:22) \nWe did\, I just want to add one caveat. Okay. And that’s if you haven’t been really thoughtful or if the organizers haven’t been really thoughtful about who’s at the table\, I do think you might want to spend a little more time at the front end trying to get other people to the table who should be there before you go too deep in the working together part\, right? \nAs we say a lot of times in asset-based community development\, you know\, “Nothing about us without us.” We’re not trying to do things to other people and create change to other people. We are trying to create change with the whole community. And especially\, you know\, people most affected by whatever change you’re trying to create. \n  \nERIN CARLSON RIVERA (23:09) \nThat makes a lot of sense. So would you say – I’m processing what you just said and there’s a slight delay – would you say that one of those first two or three meetings before you start working together should be a\, “Is there anyone not at the table who should be at the table?” Is that one of the conversations you think people should have before you get to the working together part? \n  \nJESSICA BECKENDORF (23:30) \nYeah. If that work hasn’t been done before that first ‘we’re all coming together’ meeting\, and I think it’s always important for us to be asking that as we go along too. But yeah\, if that hasn’t been done\, if it’s just say a small group that raised their hands and they were like\, “I am really in for this topic. I want to make a difference on this topic.” And maybe they’re just getting together as a small group at first and they need to ask themselves who else should be here before we get too deep in this work. \nThen yeah\, I think you should do that before you get too deep. \n  \nERIN CARLSON RIVERA (24:04) \nThank you for answering my pointed follow-up questions. \n  \nJESSICA BECKENDORF (24:08) \nYou are so welcome. Well\, that’s it for this episode. Thanks so much for joining us. If you have a question or a thought to share\, please email us at practicingconnection at oneop.org. We want to hear from you. \nWe see and respond to every message\, and we promise to ask permission before including it in a future listener Q&A episode. We’ll be back next week. Until then\, keep practicing. \nCREDITS: The Practicing Connection Podcast is a production of One-Op and is supported by the National Institute of Food and Agriculture\, US Department of Agriculture and the Office of Military Family Readiness Policy\, US Department of Defense under award number 2 0 2 3 4 8 7 74 3 3.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]
URL:https://oneop.org/learn/how-long-does-this-actually-take/
CATEGORIES:Community Engagement
ATTACH;FMTTYPE=image/png:https://oneop.org/wp-content/uploads/2023/03/Practicing-Connection_Podcast-graphic-2.png
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DTSTART;TZID=America/New_York:20261030T040000
DTEND;TZID=America/New_York:20261030T053000
DTSTAMP:20261106T123444Z
CREATED:20261030T154318Z
LAST-MODIFIED:20261106T123444Z
UID:10001812-1793332800-1793338200@oneop.org
SUMMARY:Advanced Service Delivery Skills for Military Family Readiness Professionals
DESCRIPTION:[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”column_reverse” scene_position=”center” top_padding=”0%” constrain_group_1=”yes” bottom_padding=”0%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#f7f7f7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” el_class=”course-sidebar” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Want to take a course?” font_container=”tag:h2|font_size:22|text_align:left” use_theme_fonts=”yes”][vc_column_text]OneOp courses are available for free through Thinkific. Get started by registering for a free account on Thinkific.[/vc_column_text][nectar_btn size=”large” open_new_tab=”true” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#ffffff” icon_family=”none” text=”Register Now” url=”https://oneop.thinkific.com/”][/vc_column][vc_column column_padding=”padding-3-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” 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overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”237001″ image_size=”large” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text]This course develops advanced service delivery skills that support effective Military Family Readiness programs and services.[/vc_column_text][nectar_btn size=”jumbo” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” el_class=”Begin the Course” button_id=”Begin the Course” text=”Begin the Course” url=”https://oneop.thinkific.com/courses/AdvancedService”][vc_column_text][/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Course Details” use_theme_fonts=”yes”][vc_column_text]Participants will explore foundational crisis intervention principles\, including recognizing crisis situations\, providing short-term support\, and connecting military members and families to appropriate referral resources. The course also examines strategies for building collaborative relationships and leveraging formal and informal networks to strengthen support systems and community capacity. In addition\, learners will gain an understanding of compassion fatigue\, its impact on service providers\, and approaches for maintaining personal resilience and professional effectiveness. Finally\, the course introduces facilitation and briefing techniques that support effective communication\, audience engagement\, and the delivery of information in military family support settings.[/vc_column_text][vc_column_text]\nLearning Objectives\nAfter engaging in this course\, learners will be able to: \n1. Apply foundational crisis intervention strategies\, including assessment\, stabilization\, referral\, and follow-up\, to support military members and families in crisis. \n2. Explain how collaboration\, partnerships\, and formal and informal networks strengthen support for military families and community capacity. \n3. Recognize the signs\, contributing factors\, and prevention strategies associated with compassion fatigue in service provider settings. \n4. Demonstrate effective facilitation and presentation practices\, including organizing content\, engaging adult learners\, and using verbal and nonverbal communication techniques.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”3%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Course Authors” font_container=”tag:h2|text_align:left|color:%2333004d” use_theme_fonts=”yes”][vc_column_text]This course content was developed by MilLife Learning. Its hosting\, ongoing maintenance\, and continued availability are made possible through the support of OneOp. Together\, MilLife Learning and OneOp are committed to providing high-quality professional development resources for those serving military families.[/vc_column_text][vc_custom_heading text=”Continuing Education Credit” font_container=”tag:h2|text_align:left|color:%2333004d” use_theme_fonts=”yes”][vc_column_text]\n\nCertified in Family and Consumer Sciences (CFCS): This course is approved for 2.0 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close on 11/2/2028.\nBoard Certified Patient Advocates (BCPA): This course is approved for 2.0 continuing education (CE) contact hour by The Patient Advocate Certification Board. Note: Eligibility for CE credit will close on 11/2/2028.\nBoard Certified Case Managers: This course is approved for 2.0 continuing education (CE) clock hour from the Commission for Case Manager Certification (CCMC). Note: Eligibility for CE credit will close on 11/2/2027.\nBoard Certified Disability Management Specialists: This course is approved for 2.0 continuing education (CE) clock hour from the Commission for Case Manager Certification (CCMC). Note: Eligibility for CE credit will close on 11/2/2027.\nCertified Family Life Educators (CFLE):  This course is approved for 2.0 continuing education (CE) credit from the National Council on Family Relations (NCFR). Note: Eligibility for CE credit will close on 11/2/2029.\nCertified Health Education Specialist (CHES) and Master Certified Health Education Specialist (MCHES): This course is approved for 2.0 continuing education credit from the National Commission for Health Education Credentialing (NCHEC). Note: Eligibility for CE credit will close on 11/2/2028.\nHuman Resource Professionals:  This course is approved for 2.0 continuing education credit from the Society for Human Resource Management (SHRM). Note: Eligibility for CE credit will close on 7/31/2028.\nSocial Workers\, Licensed Professional Counselors\, and Licensed Marriage and Family Therapists: This course is approved for 2.0 continuing education credit from the University of Texas at Austin School of Social Work. Check with your state licensing agency for reciprocity and/or credit approval if licensed for other professions or in one of the following states: CO\, FL\, HI\, IA\, KS\, KY\, MI\, NY\, ND\, OH\, OK. Note: Eligibility for CE credit will close on 11/2/2028.\nOneOp Certificates of Attendance are available for those interested in additional documentation of professional development activities.\n\n[/vc_column_text][vc_column_text][/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column][/vc_row]
URL:https://oneop.org/learn/160169/
ATTACH;FMTTYPE=image/jpeg:https://oneop.org/wp-content/uploads/2026/10/AdobeStock_1751933866-1-1-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261030T040000
DTEND;TZID=America/New_York:20261030T053000
DTSTAMP:20261109T131103Z
CREATED:20261030T154708Z
LAST-MODIFIED:20261109T131103Z
UID:10001816-1793332800-1793338200@oneop.org
SUMMARY:Military Family Readiness Programs: Emergency Assistance and Family Support Services
DESCRIPTION:[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”column_reverse” scene_position=”center” top_padding=”0%” constrain_group_1=”yes” bottom_padding=”0%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#f7f7f7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” el_class=”course-sidebar” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Want to take a course?” font_container=”tag:h2|font_size:22|text_align:left” use_theme_fonts=”yes”][vc_column_text]OneOp courses are available for free through Thinkific. Get started by registering for a free account on Thinkific.[/vc_column_text][nectar_btn size=”large” open_new_tab=”true” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#ffffff” icon_family=”none” text=”Register Now” url=”https://oneop.thinkific.com/”][/vc_column][vc_column column_padding=”padding-3-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”0%” constrain_group_1=”yes” bottom_padding=”0%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”237006″ image_size=”large” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text]This course provides a foundational overview of Military Family Readiness Programs and the specialized services that support military members and their families.[/vc_column_text][nectar_btn size=”jumbo” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” el_class=”Begin the Course” button_id=”Begin the Course” text=”Begin the Course” url=”https://oneop.thinkific.com/courses/take/FamilySupportServices”][vc_column_text][/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Course Details” use_theme_fonts=”yes”][vc_column_text]Participants will explore the scope\, structure\, and purpose of Military Family Readiness programs while gaining an understanding of key service areas\, including Emergency Family Assistance and the Exceptional Family Member Program (EFMP) Family Support. The course introduces the planning\, coordination\, accountability\, and service delivery processes used to support military families during emergencies\, as well as the family needs assessment\, service planning\, and resource coordination practices used to assist families with special needs. Through these topics\, learners will develop a broad understanding of how Military Family Readiness programs work together to enhance family readiness\, resilience\, and well-being.[/vc_column_text][vc_column_text]\nLearning Objectives\nAfter engaging in this course\, learners will be able to: \n1. Describe the purpose of Military Family Readiness Programs and the key services that support military members and their families. \n2. Explain the role of Emergency Family Assistance (EFAC) planning\, coordination\, and community preparedness in supporting military families during emergencies. \n3. Apply appropriate response and referral strategies when supporting military families during emergency situations. \n4. Explain the purpose of the Exceptional Family Member Program (EFMP) and how EFMP Family Support services assist families through assessment\, service planning\, transitions\, and ongoing support.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”3%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Course Authors” font_container=”tag:h2|text_align:left|color:%2333004d” use_theme_fonts=”yes”][vc_column_text]This course content was developed by MilLife Learning. Its hosting\, ongoing maintenance\, and continued availability are made possible through the support of OneOp. Together\, MilLife Learning and OneOp are committed to providing high-quality professional development resources for those serving military families.[/vc_column_text][vc_custom_heading text=”Continuing Education Credit” font_container=”tag:h2|text_align:left|color:%2333004d” use_theme_fonts=”yes”][vc_column_text]\n\nCertified in Family and Consumer Sciences (CFCS): This course is approved for 2.0 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close on 11/2/2028.\nBoard Certified Patient Advocates (BCPA): This course is approved for 2.0 continuing education (CE) contact hours by The Patient Advocate Certification Board. Note: Eligibility for CE credit will close on 11/2/2028.\nBoard Certified Case Managers: This course is approved for 2.0 continuing education (CE) clock hours from the Commission for Case Manager Certification (CCMC). Note: Eligibility for CE credit will close on 11/2/2027.\nBoard Certified Disability Management Specialists: This course is approved for 2.0 continuing education (CE) clock hours from the Commission for Case Manager Certification (CCMC). Note: Eligibility for CE credit will close on 11/2/2027.\nCertified Family Life Educators (CFLE):  This course is approved for 2.0 continuing education (CE) credit from the National Council on Family Relations (NCFR). Note: Eligibility for CE credit will close on 11/2/2029.\nCertified Health Education Specialist (CHES) and Master Certified Health Education Specialist (MCHES): This course is approved for 2.0 continuing education credit from the National Commission for Health Education Credentialing (NCHEC). Note: Eligibility for CE credit will close on 11/2/2028.\nHuman Resource Professionals:  This course is approved for 2.0 continuing education credit from the Society for Human Resource Management (SHRM). Note: Eligibility for CE credit will close on 7/31/2028.\nSocial Workers\, Licensed Professional Counselors\, and Licensed Marriage and Family Therapists: This course is approved for 2.0 continuing education credit from the University of Texas at Austin School of Social Work. Check with your state licensing agency for reciprocity and/or credit approval if licensed for other professions or in one of the following states: CO\, FL\, HI\, IA\, KS\, KY\, MI\, NY\, ND\, OH\, OK. Note: Eligibility for CE credit will close on 11/2/2028.\nOneOp Certificates of Attendance are available for those interested in additional documentation of professional development activities.\n\n[/vc_column_text][vc_column_text][/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column][/vc_row]
URL:https://oneop.org/learn/160173/
ATTACH;FMTTYPE=image/jpeg:https://oneop.org/wp-content/uploads/2026/10/AdobeStock_2110732652-1-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261030T050000
DTEND;TZID=America/New_York:20261030T060000
DTSTAMP:20261106T125510Z
CREATED:20261030T155103Z
LAST-MODIFIED:20261106T125510Z
UID:10001806-1793336400-1793340000@oneop.org
SUMMARY:Introduction to Military Family Readiness: Service Delivery and Performance Management
DESCRIPTION:[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”column_reverse” scene_position=”center” top_padding=”0%” constrain_group_1=”yes” bottom_padding=”0%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#f7f7f7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” el_class=”course-sidebar” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Want to take a course?” font_container=”tag:h2|font_size:22|text_align:left” use_theme_fonts=”yes”][vc_column_text]OneOp courses are available for free through Thinkific. Get started by registering for a free account on Thinkific.[/vc_column_text][nectar_btn size=”large” open_new_tab=”true” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#ffffff” icon_family=”none” text=”Register Now” url=”https://oneop.thinkific.com/”][/vc_column][vc_column column_padding=”padding-3-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”0%” constrain_group_1=”yes” bottom_padding=”0%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”236983″ image_size=”large” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text]This course provides an introduction to the Military Family Readiness System\, the MilProvider Professional Series\, and the foundational concepts that support effective service delivery and program management.[/vc_column_text][nectar_btn size=”jumbo” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” el_class=”Begin the Course” button_id=”Begin the Course” text=”Begin the Course” url=”https://oneop.thinkific.com/courses/take/ServiceDelivery”][vc_column_text][/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Course Details” use_theme_fonts=”yes”][vc_column_text]Participants will explore the transition from fragmented to integrated service delivery models\, examine the roles of specialist and generalist service providers in supporting military families\, and learn the key elements of performance management. The course also highlights the importance of professional development\, record keeping\, accountability\, and continuous improvement in ensuring high-quality Military Family Readiness programs and services.[/vc_column_text][vc_column_text]\nLearning Objectives\nAfter engaging in this course\, learners will be able to: \n1. Describe the Military Family Readiness System and the purpose of the MilProvider Professional Series within the professional development pathway for service providers. \n2. Explain the key components of an integrated service delivery model and the roles of specialist and generalist service providers in supporting military families. \n3. Identify the key elements of performance management and the importance of record keeping in supporting program effectiveness and accountability. \n4. Recognize how professional development resources enhance service providers’ knowledge\, skills\, and abilities to support military members and their families.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”3%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Course Authors” font_container=”tag:h2|text_align:left|color:%2333004d” use_theme_fonts=”yes”][vc_column_text]This course content was developed by MilLife Learning. Its hosting\, ongoing maintenance\, and continued availability are made possible through the support of OneOp. Together\, MilLife Learning and OneOp are committed to providing high-quality professional development resources for those serving military families.[/vc_column_text][vc_custom_heading text=”Continuing Education Credit” font_container=”tag:h2|text_align:left|color:%2333004d” use_theme_fonts=”yes”][vc_column_text]\n\nCertified in Family and Consumer Sciences (CFCS): This course is approved for 1.0 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close on 11/2/2028.\nBoard Certified Patient Advocates (BCPA): This course is approved for 1.0 continuing education (CE) contact hour by The Patient Advocate Certification Board. Note: Eligibility for CE credit will close on 11/2/2028.\nBoard Certified Case Managers: This course is approved for 1.0 continuing education (CE) clock hour from the Commission for Case Manager Certification (CCMC). Note: Eligibility for CE credit will close on 11/2/2027.\nBoard Certified Disability Management Specialists: This course is approved for 1.0 continuing education (CE) clock hour from the Commission for Case Manager Certification (CCMC). Note: Eligibility for CE credit will close on 11/2/2027.\nCertified Family Life Educators (CFLE):  This course is approved for 1.0 continuing education (CE) credit from the National Council on Family Relations (NCFR). Note: Eligibility for CE credit will close on 11/2/2029.\nCertified Health Education Specialist (CHES) and Master Certified Health Education Specialist (MCHES): This course is approved for 1.0 continuing education credit from the National Commission for Health Education Credentialing (NCHEC). Note: Eligibility for CE credit will close on 11/2/2028.\nHuman Resource Professionals:  This course is approved for 1.0 continuing education credit from the Society for Human Resource Management (SHRM). Note: Eligibility for CE credit will close on 7/31/2028.\nSocial Workers\, Licensed Professional Counselors\, and Licensed Marriage and Family Therapists: This course is approved for 1.0 continuing education credit from the University of Texas at Austin School of Social Work. Check with your state licensing agency for reciprocity and/or credit approval if licensed for other professions or in one of the following states: CO\, FL\, HI\, IA\, KS\, KY\, MI\, NY\, ND\, OH\, OK. Note: Eligibility for CE credit will close on 11/2/2028.\nOneOp Certificates of Attendance are available for those interested in additional documentation of professional development activities.\n\n[/vc_column_text][vc_column_text][/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column][/vc_row]
URL:https://oneop.org/learn/160164/
ATTACH;FMTTYPE=image/jpeg:https://oneop.org/wp-content/uploads/2026/10/AdobeStock_1643667454-1-1-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261030T050000
DTEND;TZID=America/New_York:20261030T060000
DTSTAMP:20261106T112038Z
CREATED:20261030T162238Z
LAST-MODIFIED:20261106T112038Z
UID:10001815-1793336400-1793340000@oneop.org
SUMMARY:Employment Readiness and Resource Navigation Services
DESCRIPTION:[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”column_reverse” scene_position=”center” top_padding=”0%” constrain_group_1=”yes” bottom_padding=”0%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#f7f7f7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” el_class=”course-sidebar” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Want to take a course?” font_container=”tag:h2|font_size:22|text_align:left” use_theme_fonts=”yes”][vc_column_text]OneOp courses are available for free through Thinkific. Get started by registering for a free account on Thinkific.[/vc_column_text][nectar_btn size=”large” open_new_tab=”true” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#ffffff” icon_family=”none” text=”Register Now” url=”https://oneop.thinkific.com/”][/vc_column][vc_column column_padding=”padding-3-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”0%” constrain_group_1=”yes” bottom_padding=”0%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”237015″ image_size=”large” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text]This course provides service providers with an overview of Employment Readiness and Information and Referral services within Military Family Readiness Programs.[/vc_column_text][nectar_btn size=”jumbo” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” el_class=”Begin the Course” button_id=”Begin the Course” text=”Begin the Course” url=”https://oneop.thinkific.com/courses/take/EmploymentReadiness”][vc_column_text][/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Course Details” use_theme_fonts=”yes”][vc_column_text]Participants will explore the resources\, programs\, and support systems available to help military spouses and family members achieve employment and career goals\, including key initiatives such as the Spouse Education and Career Opportunities (SECO) program. The course also examines the Information and Referral (I&R) process\, emphasizing resource awareness\, initial assessment\, and effective referral practices. Through these topics\, learners will develop the knowledge and skills needed to connect military members and their families to appropriate employment\, education\, and community resources that support family readiness\, well-being\, and resilience.[/vc_column_text][vc_column_text]\nLearning Objectives\nAfter engaging in this course\, learners will be able to: \n1. Explain the role of Employment Readiness and Information and Referral services in connecting military members and their families to appropriate resources\, programs\, and support systems. \n2. Describe key employment support resources\, including SECO and installation-based programs\, as well as the processes used to assess needs and provide effective referrals. \n3. Recognize common employment challenges faced by military families and the importance of resource network development\, collaboration\, and coordinated support services. \n4. Apply employment readiness and information and referral practices to connect military families with appropriate services\, resources\, and career support opportunities. \n.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”3%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Course Authors” font_container=”tag:h2|text_align:left|color:%2333004d” use_theme_fonts=”yes”][vc_column_text]This course content was developed by MilLife Learning. Its hosting\, ongoing maintenance\, and continued availability are made possible through the support of OneOp. Together\, MilLife Learning and OneOp are committed to providing high-quality professional development resources for those serving military families.[/vc_column_text][vc_custom_heading text=”Continuing Education Credit” font_container=”tag:h2|text_align:left|color:%2333004d” use_theme_fonts=”yes”][vc_column_text]\n\nCertified in Family and Consumer Sciences (CFCS): This course is approved for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close on 11/2/2028.\nBoard Certified Patient Advocates (BCPA): This course is approved for 1.5 continuing education (CE) contact hour by The Patient Advocate Certification Board. Note: Eligibility for CE credit will close on 11/2/2028.\nBoard Certified Case Managers: This course is approved for 1.5 continuing education (CE) clock hour from the Commission for Case Manager Certification (CCMC). Note: Eligibility for CE credit will close on 11/2/2027.\nBoard Certified Disability Management Specialists: This course is approved for 1.5 continuing education (CE) clock hour from the Commission for Case Manager Certification (CCMC). Note: Eligibility for CE credit will close on 11/2/2027.\nCertified Family Life Educators (CFLE):  This course is approved for 1.5 continuing education (CE) credit from the National Council on Family Relations (NCFR). Note: Eligibility for CE credit will close on 11/2/2029.\nCertified Health Education Specialist (CHES) and Master Certified Health Education Specialist (MCHES): This course is approved for 1.5 continuing education credit from the National Commission for Health Education Credentialing (NCHEC). Note: Eligibility for CE credit will close on 11/2/2028.\nHuman Resource Professionals: This course is approved for 1.5 continuing education credit from the Society for Human Resource Management (SHRM). Note: Eligibility for CE credit will close on 7/31/2028.\nSocial Workers\, Licensed Professional Counselors\, and Licensed Marriage and Family Therapists: This course is approved for 1.5 continuing education credit from the University of Texas at Austin School of Social Work. Check with your state licensing agency for reciprocity and/or credit approval if licensed for other professions or in one of the following states: CO\, FL\, HI\, IA\, KS\, KY\, MI\, NY\, ND\, OH\, OK. Note: Eligibility for CE credit will close on 11/2/2028.\nOneOp Certificates of Attendance are available for those interested in additional documentation of professional development activities.\n\n[/vc_column_text][vc_column_text][/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column][/vc_row]
URL:https://oneop.org/learn/160172/
ATTACH;FMTTYPE=image/jpeg:https://oneop.org/wp-content/uploads/2026/10/AdobeStock_208777709-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261105T060000
DTEND;TZID=America/New_York:20261105T170000
DTSTAMP:20261106T153049Z
CREATED:20261105T110018Z
LAST-MODIFIED:20261106T153049Z
UID:10001821-1793858400-1793898000@oneop.org
SUMMARY:Finding Your Complement: Who Can Help With the Next Step?
DESCRIPTION:[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”50px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”column_reverse” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#f7f7f7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” el_class=”podcast-sidebar” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”147768″ image_size=”full” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”large” constrain_group_1=”yes” open_new_tab=”true” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#ffffff” icon_family=”none” text=”Subscribe Now” url=”https://www.buzzsprout.com/2099983/share” margin_top=”30″ margin_bottom=”30″][vc_column_text]Subscribe to the “Practicing Connection” monthly email to keep up to date on our latest podcasts\, blog posts and workshops.[/vc_column_text][/vc_column][vc_column column_padding=”padding-4-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Listen” use_theme_fonts=”yes” el_class=”trans-title”][vc_raw_html]JTNDZGl2JTIwaWQlM0QlMjJidXp6c3Byb3V0LXBsYXllci0yMDA0OTQ2NyUyMiUzRSUzQyUyRmRpdiUzRSUzQ3NjcmlwdCUyMHNyYyUzRCUyMmh0dHBzJTNBJTJGJTJGd3d3LmJ1enpzcHJvdXQuY29tJTJGMjA5OTk4MyUyRmVwaXNvZGVzJTJGMjAwNDk0NjctZmluZGluZy15b3VyLWNvbXBsZW1lbnQtd2hvLWNhbi1oZWxwLXdpdGgtdGhlLW5leHQtc3RlcC5qcyUzRmNvbnRhaW5lcl9pZCUzRGJ1enpzcHJvdXQtcGxheWVyLTIwMDQ5NDY3JTI2cGxheWVyJTNEc21hbGwlMjIlMjB0eXBlJTNEJTIydGV4dCUyRmphdmFzY3JpcHQlMjIlMjBjaGFyc2V0JTNEJTIydXRmLTglMjIlM0UlM0MlMkZzY3JpcHQlM0U=[/vc_raw_html][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”About This Episode” use_theme_fonts=”yes” el_class=”trans-title”][vc_column_text](Season 7\, Episode 45) \nBeing bounced from one organization to another is exhausting. Today’s practice helps make the path between us hold together.  \nMany of us in service\, community\, and support roles have faced this moment. Someone brings us a need\, and we want to help\, but we know we can’t meet every part of it alone. \nIn this episode\, Erin and Jessica explore a practice inspired by mutually reinforcing activities\, an idea from the Collective Impact framework. Using affordable housing as an example\, they talk about why no single organization has to do everything. \nThey also explain why clear handoffs matter so much to the person seeking help. \nYou’ll walk through five steps: \n\nChoose a shared outcome.\nName your particular strength.\nIdentify what people need before\, alongside\, or after your work.\nFind your complement.\nStrengthen one handoff.\n\nYou can do the practice on your own or with a coalition or provider network. \nConnect with us! \n\nSign up for our monthly newsletter: https://oneop.aweb.page/practicing-connection-newsletter\nSend us a message: practicingconnection@oneop.org\n\n[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” el_id=”trans”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” el_class=”entry” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Transcript” use_theme_fonts=”yes” el_class=”trans-title”][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” nofollow=”true” el_class=”read-it” button_id=”read-it” text=”Read More” url=”#trans”][vc_column_text el_class=”pod-trans”]ERIN CARLSON RIVERA: [00:00:00] Hello and welcome to the Practicing Connection Podcast. I’m Erin\, and I’m here with my co-host\, Jessica. Today’s practice is about figuring out where our work fits into a larger system of support. \nJESSICA BECKENDORF: Hi\, Erin. Yeah\, and I like this one because\, I mean\, I did write the practice\, but that’s not why I like it. I think that a lot of us who work in service work or community work or support roles have had that moment where someone comes into us with a need and we think\, “Well\, I’d really like to help this person\, but I might not be the right person or organization to help with every single part of this.” \nERIN CARLSON RIVERA: Wow\, yes. I know that feeling so well. And I think it’s maybe easy to know that there are other people doing the work that you could refer them to\, but it might not always be clear how all these pieces fit together. \nJESSICA BECKENDORF: Yeah. \nERIN CARLSON RIVERA: Or what exactly can you provide. [00:01:00] And so it’s really hard to figure out\, “Well\, what do I tell this person so that they can actually get something?” \nJESSICA BECKENDORF: And I don’t want to pretend that\, look\, I think the people we’re talking to\, they know their work very well. They know who they like to refer people to. I just want to recognize that because today’s practice is called “Finding your compliment.” \nIt’s really about helping us get clearer about what we do especially well\, right? I think sometimes I’m guilty of this. I’ll sometimes help someone in an area that\, you know\, I kind of know\, but I’m maybe not the best person to help out there. So this really helps us focus on what can we do especially well? Where does our work end or need support? And who else might be able to help move a family closer to the outcome that they’re looking for? \nERIN CARLSON RIVERA: Wow\, that all sounds great. I think that sounds like a really helpful practice. Before we get into it\, can you tell us a little bit more about where this idea comes [00:02:00] from? \nJESSICA BECKENDORF: Yeah. This practice is inspired by something called mutually reinforcing activities\, which is part of the collective impact framework or some of the frameworks. The basic idea is that when a group or organization or partners are working toward a shared outcome\, they do not need to all do the same thing. \nERIN CARLSON RIVERA: Oh. You know\, that sounds so obvious when you say it that way\, and I think that’s probably really easy to lose sight of. \nJESSICA BECKENDORF: Yeah\, yeah. And that’s why I said it as simply as I could because\, it does seem really obvious\, we really can lose sight of it. Sometimes we see a big problem and everyone starts asking\, “What can we do?” Right? Our organization will see a big problem and we’re just like\, “What can we do? What’s our response?” \nIt’s a really good question\, but another useful question is what can we do that compliments what others are already doing\, right? Rather than what can we do\, what can we do that compliments what [00:03:00] others are already doing? Or what do we already do well that compliments what others are doing? \nERIN CARLSON RIVERA: I love that little pivot between those two questions because it changes it so much\, and it takes it out of that place of\, everyone is out there trying to solve the same problem with the same things\, doing the same work all on their own. It takes it kind of out of that space and puts it in this\, “How are we going to do this together?” \nAnd it takes you out of being in competition and into a space of coordination or collaboration\, which is so much better for the people that you’re working with\, than constantly fighting about who gets to claim that they helped the people. \nJESSICA BECKENDORF: Right. Or\, I’ve worked in some rural communities before and everyone is going for the same pots of money that are available too. And I’m not here to talk about funding on this episode\, and I’m not saying that people shouldn’t do that\, but this [00:04:00] practice helps move organizations in a better position to coordinate on that resource allocation. \nERIN CARLSON RIVERA: Yeah. \nJESSICA BECKENDORF: And what I love too is that this is about understanding your particular contribution and making sure that it connects with other contributions from other organizations or other resources. \nSo that might mean that you notice an overlap\, like\, we’re really good at these things\, but so is this other organization. And by the way\, that’s okay. Like\, I know you just mentioned competition\, right? And there can be some friendly or maybe sometimes not friendly competition between organizations when there’s overlap\, but maybe there’s overlap\, but not capacity. Maybe you’ve got more capacity\, maybe they’ve got more capacity. \nAnd so all that matters is getting the family or the person who needs the support\, getting them support. And I think that we all feel that way. We all want the people to get support. [00:05:00] So that overlap\, it might also mean finding a gap. Or maybe it means realizing that you’re already doing a really important part of the work\, but the handoff to the next part of support that the person or the family needs is not very clear. \nERIN CARLSON RIVERA: Yeah. And the handoff can sometimes be the most important part for the person trying to get help because it’s\, you know\, it’s one thing to be like\, “Here’s a list of 20 people you can call.” And it’s another thing to say\, “Hey\, I know this person named\, I don’t know\, random name Tracy\, and if you talk to her\, she can do X\, Y\, Z\, or would you like me to call them with you?” \nLike just figuring out how to know exactly how to navigate\, because especially often people who need support services are overwhelmed. So like the handoff is a super important part. \nJESSICA BECKENDORF: Oh\, yeah. And I remember when I\, this is going to be so long ago\, when I worked at a store you may have heard of called Sears.  [00:06:00] I’m not sure it’s around anymore. But they warned us and trained us really heavily on not making blind transfers. \nI don’t know if you know what that means\, but that would be when someone would call the store\, maybe they’d call a department and it wasn’t the right department. They did not want us just transferring the person to the other department and hanging up and letting that department pick up. They wanted us to wait until someone picked up\, and then we would share what was going on with the customer. It was like a really warm handoff. So then the customer didn’t have to repeat their story again for the other department. \nAnd\, yeah\, I know that those are all very old terms\, the blind transfer and Sears\, but we learned that the handoff was really important. Retail examples aside\, let’s use affordable housing as an example. So someone who’s looking for stable\, affordable housing might need help with a lot of different [00:07:00] things. Maybe finding available housing. I know there’s a lot of communities that are in crisis just even with the available stock. applying for rental assistance\, maybe understanding a lease or understanding lease rules\, addressing credit issues\, finding transportation\, legal help\, navigating eviction concerns. \nThere’s a lot of different things tied into affordable housing. \nERIN CARLSON RIVERA: Sure. And one organization is not likely to be the best resource for each one of those needs. You know\, some of those need legal help. Some of those you need like social work type help. Some of it you need financial education. And I don’t know about you\, but I don’t know anybody who can do all of those things like amazing. \nJESSICA BECKENDORF: Yeah. Well\, and if someone needed legal help\, but they came to you and you help with understanding a lease\, or you just help people address credit issues\, you likely already [00:08:00] have someone in your resource list that you can send them to. \nBut I think what’s really helpful about this practice is that if the organizations that are involved know their strengths\, they know one another’s strengths\, right? They don’t just know their strengths\, but they have a good clue about what other organizational strengths are\, and they have clear pathways for connecting people to the next support\, then the person seeking help doesn’t have to figure out the entire system by themselves. \nERIN CARLSON RIVERA: Yeah. As a person who’s had to navigate systems\, that sounds great. Also I think from a practitioner perspective\, that also sounds great to have a lot of clarity about how to coordinate. So\, walk us through the practice. How do we get started? \nJESSICA BECKENDORF: Okay\, so for this\, you could grab a piece of paper\, open a notes app\, or just listen along and then access the link in our show notes because we’re going to include this list of questions in the show notes. [00:09:00] So the first step is to choose one outcome that you and other people or organizations care about and try to make it about what a person needs to experience or what a person or family needs to experience rather than what your organization provides. \nSo for example\, instead of saying\, “We want to provide rental assistance to people who need it\,” you might say\, “We want people that are looking for affordable housing to get connected to the right support without navigating a confusing system by themselves.” Try to kind of step back a little bit from the individual services you offer. \nERIN CARLSON RIVERA: Why are we doing that? \nI think it’s a great idea\, but can you explain why it’s a great idea? \nJESSICA BECKENDORF: That’s a great question. Because\, as you’ll see in further steps\, because we are trying to help you think about not only what your organization does\, but what are typically [00:10:00] the other supports that a family coming to you needs before\, during\, and after the parts of the system that you touch. \nThis is a really important step for you to be like\, if you’re just saying\, “We want to provide rental assistance\,” you don’t even need to make this other list. Or maybe you just have referrals\, and that’s fine\, if you just want to provide good rental assistance\, you can do that without making a list. But if you want people who are looking for affordable housing to get connected to the right support\, whether that’s rental assistance or not\, without having to navigate everything by themselves\, well then\, you need to have a process that you’re going to follow to do that. And that’s what this will help you create. \nAnd so you start by trying to think about the bigger picture and not just\, like\, “What’s our specific organization’s mission? How about\, “What do we want for the people who come to us?” \nERIN CARLSON RIVERA: Sure. [00:11:00] Okay\, so to interrupt briefly\, what I’m hearing is that this is kind of the service provider version of end user testing\, where you’re imagining what is the experience of a person coming in and rather than saying\, “How do we market our product?” It’s\, “How does a person experience this situation?” \nOkay\, great. \nJESSICA BECKENDORF: Yeah. And so then\, you’re going to write down or record that shared outcome or it’s a shared outcome you’re imagining\, because I’m not having you do this with a group of people\, you’re just doing this with your own organization. \nSo write down what shared outcome you think you and other organizations care about for the people who need\, in this example\, affordable housing. So step two is going to be for you to name your organizations or your team’s particular strengths. So you’re going to ask yourself\, “What are we especially equipped to do?” \nDon’t write down the things that you can sort of/kind of do\, [00:12:00] just write down the things that you’re specially equipped and really\, really good at. Maybe you have a trusted relationship with a particular community. Maybe you have specialized expertise. Maybe you’re really easy to reach\, right? Maybe you’re an organization that is so easy to reach that you can be a front door. \nERIN CARLSON RIVERA: Look\, free parking can make or break whether or not you can go get to a service. \nJESSICA BECKENDORF: Right\, right\, right. Maybe you provide direct financial support\, or you help people understand their options or you offer space where people feel comfortable asking questions. Just write down a couple of things that you do especially well\, or write down everything you do especially well. It doesn’t matter. Maybe you do a lot of things especially well\, and that’s okay. I would try to limit it a little bit though. \nERIN CARLSON RIVERA: Okay\, so the limitations are\, “What do you do really well?” \nJESSICA BECKENDORF: Yeah. \nERIN CARLSON RIVERA: That’s like the main one. If you are kind of good at it\, don’t put it on there. Just stuff you\, like\, absolutely do well. \nJESSICA BECKENDORF: Yep. And if you want to list everything\, because [00:13:00] sometimes it actually is easier to list everything you do\, you can have a second list that’s\, “We’re maybe not especially equipped at it\, but we can do these things.” \nLike maybe someone else is better to start with\, but\, you can list everything and categorize it in those two systems\, you know\, categorize the things you’re really\, really well equipped to do and then those things that you’re not as well equipped to do\, but you could help out if needed. \nSometimes it’s just helpful to write everything down. It doesn’t matter which way you do it\, but you really want to focus on those things that you’re especially equipped to do. \nERIN CARLSON RIVERA: Okay\, what’s next? \nJESSICA BECKENDORF: Okay. So for step three\, you’re going to ask yourself what someone might need before\, alongside\, or after your contribution. If someone comes to you for help\, what might they need next? \nSo in the housing example\, maybe your organization helps people apply for rental assistance\, but maybe that person also needs help understanding their lease [00:14:00] or finding childcare while they go to an appointment\, or maybe they need help improving their credit\, right? So you know what those things are\, you probably already have a referral list. \nSo just write down one or two next needs that come up a lot with the people that you work with. But write down those things that fall outside your role. Step four is finding your compliment. So you might already have an answer to this question\, so you’re going to ask who is especially equipped to help with those next needs\, right? And step three\, you wrote down a couple of next needs that fall outside of your role. Now you’re going to say\, “Okay\, well\, who do I know that is especially equipped to help with those next needs?” \nThis is basically where you’re writing down that exact referral information. So this might be an organization you already know\, or it could just be a person in another department\, a community group\, et cetera. But if you don’t know who the partner is\, [00:15:00] that’s also really useful information\, right? You may have just found a gap in the system\, or maybe you only wrote down one referral. That’s not a bad thing\, but what I’m saying is you wrote down one referral\, and you might suspect that there are more out there that you could send people to. And so\, that’s all information that’s very useful. They could indicate a gap. \nAll right\, and the last step\, and this is just one that I added: strengthen one handoff. So what that means is\, choose a small action that would make the connection easier for the person who’s seeking support. So\, this could be updating your resource list\, or calling a partner and asking how they prefer to receive referrals from you\, right? \nMaking connections with someone you’re often referring them to. Maybe you’re creating a referral guide for your team\, or maybe you just set up a warm introduction with the [00:16:00] person who’s seeking support with their permission\, instead of just handing them a phone number or a website for them to go to and then go to the next leg. And the point is not to become responsible for every single need that the person comes to you for. It’s just to take some shared responsibility for how well the path between the work you do and someone else’s work holds together. \nERIN CARLSON RIVERA: Okay. Yeah\, I can see how these are really great steps. I also appreciate that you aren’t taking this hyper focus\, stay in your lane. Like\, you’re not saying you can never do other things. It’s just helping you hone in on\, “What am I really good at\, and how do I get really good at referring people to other supports?” \nJESSICA BECKENDORF: Yeah\, I’m really glad you noticed that. So finding your compliment isn’t about staying narrowly in your lane. It’s really about understanding how your lane connects to the network of roads\, since we’re using the lane metaphor\, how your lane connects to [00:17:00] the network of roads that someone needs to travel. \nAnd if you’re part of a coalition\, or a provider network or a group that meets regularly around a shared issue\, you can do this practice together. I’ve actually seen it done\, to really great effect. Basically\, you’d ask each partner to answer the same few questions. “What outcome are we working toward? What are we especially equipped to offer? What do people often need before\, alongside\, or after they connect with us?” And\, “Who else in this group might be a good next connection?” \nERIN CARLSON RIVERA: Okay. So instead of each organization kind of holding this information separately\, a group can build a shared picture of its strengths and kind of a shared referral system. \nOh\, that’s lovely. \nJESSICA BECKENDORF: Yeah. And how I’ve seen… I mean\, it can be done in many different ways. I’ve seen it done a lot in a shared spreadsheet that partners have access to\, and anyone can go to at any time and look up another partner\, or they can [00:18:00] see\, you know\, where the next kind of referral space would be. \nI’ve seen it done where a group got together and they decided that if any person who needs support comes to any one of them\, that will mean that that person can access any of the groups. So basically\, if I only helped people with understanding their leases\, but someone came to me and needed transportation help\, related to their housing search in this example\, then as part of a shared agreement we all had\, they wouldn’t have to go and tell their story to someone else. \nI would connect them\, it is still a referral system\, but I’d connect them with the next person. And we had a shared agreement that the warm handoffs could include\, with the person’s permission\, telling them exactly where the person was at\, and offering to even be in the meeting with them\, and doing really warm handoffs. \nSo I’ve seen it in a spreadsheet that resulted in a lot of [00:19:00] personal connections being made. I’ve seen referral guides\, or other\, shared resources. But I think the important part is\, a lot of times\, I’ve seen a lot of groups go to just making a directory. And I think what I often see happening with directories is that they become out of date very quickly. They get created once\, maybe they get updated four or five years later\, but it becomes a resource that is not living and\, and doesn’t get used. \nAnd so I just want to be careful that if you are creating something like that\, that in the group\, they agree to maintain and use it\, and they agree on how it will be used. So that was a lot of information about the potential spreadsheet. \nERIN CARLSON RIVERA: Okay\, yes. So before people dive into doing all of this work\, when do you think this practice is especially useful? \nJESSICA BECKENDORF: I think it’s really useful when you hear yourself or your team or organization saying\, “We keep seeing the same need\, but we can’t solve it alone.” And I think it’s also [00:20:00] really useful when people seem to be getting bounced from one organization to another. \nERIN CARLSON RIVERA: Yes. \nJESSICA BECKENDORF: They will tell you if they’re like\, “Oh my gosh\, I have to go to another organization.” \nAnd so if you start to hear things like that\, I think that this practice is super useful. Or sometimes when partners are duplicating work without realizing it\, I don’t think it’s bad to duplicate work. I think though it’s good to be really aware of when it’s happening\, and it can be useful when things are going pretty well even\, right? \nSo taking the time to name these strengths and clarify connections\, can really help you protect what’s working before gaps become bigger problems. \nERIN CARLSON RIVERA: All right. Well\, thank you so much for sharing that. I think that’s all we should talk about in this episode. I think we’ve been giving people plenty to chew on. \nJESSICA BECKENDORF: Oh\, yeah. \nERIN CARLSON RIVERA: Okay. Well\, thank you to everyone for joining us for this conversation. \nWe’d love to hear if you try out this practice. You can reach us at [00:21:00] practicingconnection@oneop.org. We see and respond to every message\, and we can’t wait to hear from you. \nWe’ll be back next week. Until then\, keep practicing. \nCREDITS: The Practicing Connection Podcast is a production of One-Op and is supported by the National Institute of Food and Agriculture\, US Department of Agriculture and the Office of Military Family Readiness Policy\, US Department of Defense under award number 2 0 2 3 4 8 7 74 3 3.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]
URL:https://oneop.org/learn/finding-your-compliment/
CATEGORIES:Community Engagement
ATTACH;FMTTYPE=image/png:https://oneop.org/wp-content/uploads/2023/03/Practicing-Connection_Podcast-graphic-2.png
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261110T110000
DTEND;TZID=America/New_York:20261110T123000
DTSTAMP:20261109T133609Z
CREATED:20260901T134436Z
LAST-MODIFIED:20261109T133609Z
UID:10001774-1794308400-1794313800@oneop.org
SUMMARY:TRICARE 101: What Service Providers Need to Know
DESCRIPTION:[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”20″ constrain_group_1=”yes” bottom_padding=”20″ left_padding_desktop=”15″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”About This Webinar” use_theme_fonts=”yes”][vc_column_text]TRICARE is the healthcare program for uniformed service members\, retirees\, and their families worldwide. It provides comprehensive coverage through health plans\, prescription drug benefits\, special programs\, and dental and vision options. \nDesigned to help service providers better support military families as they navigate the TRICARE system\, this webinar provides an overview of TRICARE plan options\, including Prime\, Select\, and TRICARE Remote\, and examines key considerations that influence healthcare decisions. Presenters will discuss services covered by TRICARE\, enrollment requirements\, and how the evolution of the benefit may affect beneficiaries. Participants will also explore how healthcare benefits contribute to a service member’s total compensation and use this information to help equip families to account for healthcare expenses in their monthly spending. \nLearning Objectives: \n\nDifferentiate among major TRICARE plan options\, including Prime\, Select\, and TRICARE Remote.\nDescribe services\, enrollment requirements\, and factors that may influence TRICARE plan selection.\nExamine healthcare considerations for military families enrolled in the Exceptional Family Member Program (EFMP).\nIdentify vetted resources that can help military families navigate TRICARE\, understand healthcare benefits\, and make informed healthcare and financial decisions. \n\n[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”13″ 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column_border_style=”solid”][vc_custom_heading text=”Presenter” use_theme_fonts=”yes”][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”0″ bottom_padding=”20″ left_padding_desktop=”5″ top_margin=”0″ constrain_group_7=”yes” bottom_margin=”0″ left_margin=”0″ constrain_group_8=”yes” right_margin=”0″ text_color=”dark” text_align=”left” row_border_radius=”5px” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”left” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”233472″ image_size=”custom” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”5px” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” position_desktop=”relative” custom_image_size=”thumb” margin_top=”10″][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Zelly Zim” font_container=”tag:h3|font_size:25|text_align:left” use_theme_fonts=”yes”][vc_column_text]Ms. Zelly Zim is a Health System Specialist in the Policy & Programs Division\, for the TRICARE Health Plan (THP)\, within the Defense Health Agency (DHA) in Falls Church\, VA.  Her primary role is as the policy manager for the TRICARE Select program. She is also a subject matter expert (SME) for the other private sector care enrollment policies\, involved in the promulgation of Statute into Regulation and Policy benefitting the Military Health System’s 9.6 million beneficiaries. [/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”40″ bottom_padding=”20″ left_padding_desktop=”15″ text_color=”dark” text_align=”left” row_border_radius=”5px” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”top” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Continuing Education (CE) Credit” use_theme_fonts=”yes”][vc_column_text]\n\nAccredited Financial Counselors (AFC): This webinar is approved for 1.5 continuing education (CE) units by the Association for Financial Counseling & Planning Education (AFCPE). Note: Eligibility for CE credit will close  11/10/29. \nBoard Certified Patient Advocates (BCPA): This webinar is approved for 1.5 continuing education (CE) contact hours by The Patient Advocate Certification Board. Note: Eligibility for CE credit will close 11/10/28.\nCertified in Family and Consumer Sciences (CFCS): This webinar is approved for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close 11/10/28. \nCertified Nutrition and Wellness Educator (CNWE): This webinar is approved for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close 11/10/28. \nCertified Personal and Family Finance Educator (CPFFE): This webinar is approved for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close 11/10/28. \nBoard Certified Case Managers: This webinar is approved for 1.5 continuing education (CE) clock hours from the Commission for Case Manager Certification (CCMC). Note: Eligibility for CE credit will close 11/10/2027. \nBoard Certified Disability Management Specialists: This webinar is approved for 1.5 continuing education (CE) clock hour from The Commission for Case Manager Certification. Note: Eligibility for CE credit will close 11/10/2027. \nRegistered Dietitian Nutritionists (RD/RDN) and Nutrition and Dietetics Technicians\, Registered (NDTR): This webinar awards 1.5 CPEUs in accordance with the Commission on Dietetic Registration’s (CDR) CPEU Prior Approval Program. Eligibility for CE credit will close September 15\, 2029.\nCertified Personal Finance Counselors (CPFC): This webinar is approved for 1.5 continuing education (CE) credits from The Center for Financial Certifications (FinCert.org). **Note: Eligibility for CE credit will close 11/10/2029. \nCertified Family Life Educators (CFLE): This webinar is approved for 1.5 continuing education (CE) credits from the National Council on Family Relations (NCFR). Note: Eligibility for CE credit will close 11/10/2029. \nNursing (MNA): This nursing continuing professional development activity was approved by Montana Nurses Association\, an accredited approver with distinction by the American Nurses Credentialing Center’s Commission on Accreditation. 1.5 contact hours are available. Completion of an evaluation and post-test with 80% or higher is required to receive a certificate of completion via email containing verification you can submit to your credentialing agency to receive contact hours. Note: Eligibility for 1.5 contact hours will close 11/10/2028.\nCertified Health Education Specialist (CHES) and Master Certified Health Education Specialist (MCHES): This webinar is approved for 1.5 continuing education credit from the National Commission for Health Education Credentialing (NCHEC). Note: Eligibility for CE credit will close 11/10/2028. \nSocial Workers\, Licensed Professional Counselors\, and Licensed Marriage and Family Therapists: This webinar is approved for 1.5 continuing education (CE) credits from the University of Texas at Austin School of Social Work. Check with your state licensing agency for reciprocity and/or credit approval if licensed for other professions or in one of the following states: CO\, FL\, HI\, IA\, KS\, KY\, MI\, NY\, ND\, OH\, OK. Note: Eligibility for CE credit will close 11/10/2029. \nOneOp Certificates of Attendance are available for those interested in additional documentation of professional development activities.\n\n[/vc_column_text][/vc_column][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”0″ left_margin=”0″ constrain_group_2=”yes” right_margin=”0″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#f7f7f7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_color=”#f7f7f7″ column_border_style=”solid” enable_border_animation=”true” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Event Materials” use_theme_fonts=”yes” css=”.vc_custom_1689369183150{padding-left: 30px !important;}”][vc_column_text css=”.vc_custom_1794231368232{padding-left: 15px !important;}”]Slides \nResources \n[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”13″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]Photo Credit: Christopher Binnie\, Directorate of Prevention\, Resilience and Readiness\, DVIDS 9678261[/vc_column_text][/vc_column][/vc_row]
URL:https://oneop.org/learn/160156/
CATEGORIES:Military Service and Family Life
ATTACH;FMTTYPE=image/png:https://oneop.org/wp-content/uploads/2026/07/Photo-by-Christopher-Binnie-Directorate-of-Prevention-Resilience-and-Readiness-dvids-9678261.png
LOCATION:https://auburn.zoom.us/j/83469322476
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261117T110000
DTEND;TZID=America/New_York:20261117T123000
DTSTAMP:20261102T140052Z
CREATED:20260922T143718Z
LAST-MODIFIED:20261102T140052Z
UID:10001766-1794913200-1794918600@oneop.org
SUMMARY:Dietary Supplements\, Energy Drinks\, and Operation Supplement Safety
DESCRIPTION:[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”20″ constrain_group_1=”yes” bottom_padding=”20″ left_padding_desktop=”15″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”About This Webinar” use_theme_fonts=”yes”][vc_column_text]Many service members choose to consume dietary supplements to improve their physical performance\, build muscle\, lose weight\, enhance their cognitive function\, boost energy\, and more. Unfortunately\, some dietary supplements can compromise rather than improve performance through the production of adverse events and positive drug tests. This presentation will highlight tools and resources available from Operation Supplement Safety (OPSS)\, the U.S. Department of War’s established program of record for anything related to health\, wellness\, and performance products\, to help service members and general consumers make informed choices about the use of dietary supplement products and energy drinks and other trending consumer products. \nLearning Objectives: \n\nDescribe how dietary supplements are regulated.\nDiscuss key topics related to dietary supplements and performance enhancing substances.\nIdentify concerns associated with the use of energy drinks.\nExplain how to use Operation Supplement Safety tools and resources to educate patients\, clients\, and service members on the informed use of dietary supplements.\n\n[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”13″ left_padding_desktop=”15″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Presenter” use_theme_fonts=”yes”][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”0″ bottom_padding=”20″ left_padding_desktop=”5″ top_margin=”0″ constrain_group_7=”yes” bottom_margin=”0″ left_margin=”0″ constrain_group_8=”yes” right_margin=”0″ text_color=”dark” text_align=”left” row_border_radius=”5px” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”left” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”234944″ image_size=”custom” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”5px” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” position_desktop=”relative” custom_image_size=”thumb” margin_top=”10″][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Andrea T. Lindsey\, MS” font_container=”tag:h3|font_size:25|text_align:left” use_theme_fonts=”yes”][vc_column_text]Andrea T. Lindsey is the Director of Operation Supplement Safety (OPSS)\, Chair of the DoD Dietary Supplements and Other Self-Care Products Subcommittee\, and Assistant Professor at Uniformed Services University. A recognized expert in dietary supplements\, she oversees the Department of War (DoW) program of record\, reviewing\, evaluating\, and interpreting complex scientific literature on dietary supplements and performance-enhancing substances. She speaks regularly at national conferences and also educates Service Members\, military leaders\, and clinical professionals across military and civilian sectors. Partnering with federal and civilian organizations\, Ms. Lindsey translates applicable scientific research into actionable guidance\, driving national initiatives to safeguard consumer health\, ensure product quality\, and advance public health outcomes across the DoW enterprise and beyond.[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”40″ bottom_padding=”20″ left_padding_desktop=”15″ text_color=”dark” text_align=”left” row_border_radius=”5px” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”top” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Continuing Education (CE) Credit” use_theme_fonts=”yes”][vc_column_text]\n\nCertified in Family and Consumer Sciences (CFCS): This webinar is pending approval for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close November 17\, 2027.\n\n\nCertified Nutrition and Wellness Educator (CNWE): This webinar is pending approval for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close November 17\, 2027.\nRegistered Dietitian Nutritionists (RD/RDN) and Nutrition and Dietetics Technicians\, Registered (NDTR): This webinar is pending CDR review and approval for 1.5 CPEUs.\n\n\n\n\n\nCertified Health Education Specialist (CHES) and Master Certified Health Education Specialist (MCHES): This webinar is pending approval for 1.5 continuing education credit from the National Commission for Health Education Credentialing (NCHEC). Note: Eligibility for CE credit will close November 17\, 2027.\n\n\nRegistered Nurses & Nurse Professionals:  This nursing continuing professional development activity was approved by Montana Nurses Association\, an accredited approver with distinction by the American Nurses Credentialing Center’s Commission on Accreditation.  1.5 contact hours are available. Learners need to attend the entire activity\, complete and submit an evaluation form\, and complete a post-test with a score of 80% or better to earn contact hours. Completion of a post-test with 80% or higher is required to receive a certificate of completion via email containing verification you can submit to your credentialing agency to receive contact hours. Eligibility for contact hours will start on November 17th\, 2026\, and will close on November 17th\, 2028.\nCertificates of Attendance: OneOp Certificates of Attendance are available for those interested in additional documentation of professional development activities.\n\n[/vc_column_text][/vc_column][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”0″ left_margin=”0″ constrain_group_2=”yes” right_margin=”0″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#f7f7f7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_color=”#f7f7f7″ column_border_style=”solid” enable_border_animation=”true” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Event Materials” use_theme_fonts=”yes” css=”.vc_custom_1689369183150{padding-left: 30px !important;}”][vc_column_text css=”.vc_custom_1691082428112{padding-left: 15px !important;}”]Webinar slides and resources will be added the day prior to the live session.[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”13″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]Photo Credit: Image via iStock[/vc_column_text][/vc_column][/vc_row]
URL:https://oneop.org/learn/160153/
CATEGORIES:Health and Well-Being
ATTACH;FMTTYPE=image/jpeg:https://oneop.org/wp-content/uploads/2023/12/iStock-1414955598.jpg
LOCATION:https://auburn.zoom.us/j/89827660408
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261208T110000
DTEND;TZID=America/New_York:20261208T123000
DTSTAMP:20261030T160207Z
CREATED:20260818T183955Z
LAST-MODIFIED:20261030T160207Z
UID:10001779-1796727600-1796733000@oneop.org
SUMMARY:2026 Military Personal Finance Year in Review
DESCRIPTION:[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”20″ constrain_group_1=”yes” bottom_padding=”20″ left_padding_desktop=”15″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”About This Webinar” use_theme_fonts=”yes”][vc_column_text]This webinar explores key developments that shaped the finances of service members and their families in 2026. Drawing on insights from Personal Financial Managers\, this session describes military-specific financial events\, highlighting relevant research published in 2026\, and anticipated changes in 2027. Designed for financial professionals supporting military families\, this webinar strengthens your professional capacity to navigate the evolving military financial landscape. \nLearning Objectives: \n\nIdentify legislation and events that have impacted military personal finances during 2026.\nIncrease knowledge of personal finance research studies published in 2026.\nPrepare for anticipated changes impacting military personal financial counselors in 2027.\n\n[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”13″ left_padding_desktop=”15″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Presenters” use_theme_fonts=”yes”][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”0″ bottom_padding=”20″ left_padding_desktop=”5″ top_margin=”0″ constrain_group_7=”yes” bottom_margin=”0″ left_margin=”0″ constrain_group_8=”yes” right_margin=”0″ text_color=”dark” text_align=”left” row_border_radius=”5px” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”left” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”233110″ image_size=”custom” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”5px” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” position_desktop=”relative” custom_image_size=”thumb” margin_top=”10″][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Olivia N. Pierce\, M.S.\, LPC\, AFC®” font_container=”tag:h3|font_size:25|text_align:left” use_theme_fonts=”yes”][vc_column_text]Financial Readiness Program Manager\nDepartment of the Army[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”0″ bottom_padding=”20″ left_padding_desktop=”5″ top_margin=”0″ constrain_group_7=”yes” bottom_margin=”0″ left_margin=”0″ constrain_group_8=”yes” right_margin=”0″ text_color=”dark” text_align=”left” row_border_radius=”5px” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”left” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”209275″ image_size=”custom” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”5px” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” position_desktop=”relative” custom_image_size=”thumb” margin_top=”10″][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Beth A. Darius\, Ed.D.\, AFC®” font_container=”tag:h3|font_size:25|text_align:left” use_theme_fonts=”yes”][vc_column_text]\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nProgram Analyst for Financial Readiness\nOffice of Military Compensation and Financial Readiness\, Office of the Under Secretary for Personnel Readiness\, Department of War \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”40″ bottom_padding=”20″ left_padding_desktop=”15″ text_color=”dark” text_align=”left” row_border_radius=”5px” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”top” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Continuing Education (CE) Credit” use_theme_fonts=”yes”][vc_column_text]\n\nAccredited Financial Counselors (AFC): This webinar is approved for 1.5 continuing education (CE) units by the Association for Financial Counseling & Planning Education (AFCPE). Note: Eligibility for CE credit will close 12/8/2029.\nCertified in Family and Consumer Sciences (CFCS): This webinar is approved for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close 12/8/2028.\nCertified Personal and Family Finance Educator (CPFFE): This webinar is approved for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close 12/8/2028.\nCertified Personal Finance Counselors (CPFC): This webinar is approved for 1.5 continuing education (CE) units from The Center for Financial Certifications (FinCert.org). Note: Eligibility for CE credit will close 12/8/2029.\nCertified Family Life Educators (CFLE): This webinar is approved for 1.5 continuing education (CE) credits from the National Council on Family Relations (NCFR). Note: Eligibility for CE credit will close 12/8/2029.\nOneOp Certificates of Attendance are available for those interested in additional documentation of professional development activities.\n\n[/vc_column_text][/vc_column][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”0″ left_margin=”0″ constrain_group_2=”yes” right_margin=”0″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#f7f7f7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_color=”#f7f7f7″ column_border_style=”solid” enable_border_animation=”true” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Event Materials” use_theme_fonts=”yes” css=”.vc_custom_1689369183150{padding-left: 30px !important;}”][vc_column_text css=”.vc_custom_1691082428112{padding-left: 15px !important;}”]Webinar slides and resources will be added the day prior to the live session.[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”13″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]Photo Credit: AI generated/ChatGPT[/vc_column_text][/vc_column][/vc_row]
URL:https://oneop.org/learn/160157/
CATEGORIES:Community Engagement
ATTACH;FMTTYPE=image/png:https://oneop.org/wp-content/uploads/2026/08/light-purple-MPFYIR-1-scaled.png
LOCATION:https://oneop.org/learn/160157/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20270127T110000
DTEND;TZID=America/New_York:20270127T123000
DTSTAMP:20261023T145951Z
CREATED:20261023T145951Z
LAST-MODIFIED:20261023T145951Z
UID:10001808-1801047600-1801053000@oneop.org
SUMMARY:2027 Tax Updates: What Service Providers Need to Know
DESCRIPTION:[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”20″ constrain_group_1=”yes” bottom_padding=”20″ left_padding_desktop=”15″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”About This Webinar” use_theme_fonts=”yes”][vc_column_text]Military life presents unique tax considerations for service members and their families\, whether on active duty or in the reserves. This webinar is designed to equip financial counselors with the knowledge they need to better support the military community. Participants will learn when military pay and benefits are taxable or non-taxable\, explore key tax advantages available to service members and their families\, and review important tax law updates taking effect in 2027. The session will also highlight the resources and expertise available through MilTax and Military OneSource to help service members and their families manage their taxes. \nLearning Objectives: \n\nUnderstand when a service member’s pay and benefits are taxable or non-taxable.\nDescribe the tax benefits available to eligible service members and their families.\nExplain key 2027 tax law updates that apply to most taxpayers\, including military service members and families.\nRecognize how MilTax and Military OneSource tax professionals can support service members year-round.\n\n[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”13″ left_padding_desktop=”15″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Presenters” use_theme_fonts=”yes”][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”0″ bottom_padding=”20″ left_padding_desktop=”5″ top_margin=”0″ constrain_group_7=”yes” bottom_margin=”0″ left_margin=”0″ constrain_group_8=”yes” right_margin=”0″ text_color=”dark” text_align=”left” row_border_radius=”5px” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”left” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”184366″ image_size=”custom” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”5px” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” position_desktop=”relative” custom_image_size=”thumb” margin_top=”10″][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Susan Mitchell” font_container=”tag:h3|font_size:25|text_align:left” use_theme_fonts=”yes”][vc_column_text]Susan Mitchell is the Executive Director for the Armed Forces Tax Council and Tax Counsel in the Department of War Office of the General Counsel. In this role\, she serves as the principal tax advisor to DoW\, representing the Department on tax and compensation issues with the Internal Revenue Service\, Veterans Affairs\, Department of State\, Department of Justice\, and other entities within the Office of the Secretary of War.[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”40″ bottom_padding=”20″ left_padding_desktop=”15″ text_color=”dark” text_align=”left” row_border_radius=”5px” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”top” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Continuing Education (CE) Credit” use_theme_fonts=”yes”][vc_column_text]\n\nAccredited Financial Counselors (AFC): This webinar is pending approval for 1.5 continuing education (CE) units by the Association for Financial Counseling & Planning Education (AFCPE). Note: Eligibility for CE credit will close 1/27/2030.\nCertified in Family and Consumer Sciences (CFCS): This webinar is pending approval for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close close 1/27/2029.\nCertified Personal and Family Finance Educator (CPFFE): This webinar is pending approval for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close close 1/27/2029.\nCertified Personal Finance Counselors (CPFC): This webinar is pending approval for 1.5 continuing education (CE) credits from The Center for Financial Certifications (FinCert.org). Note: Eligibility for CE credit will close 1/27/2030.\nCertified Family Life Educators (CFLE): This webinar is pending approval for 1.5 continuing education (CE) credits from the National Council on Family Relations (NCFR). Note: Eligibility for CE credit will close 1/27/2030.\nOneOp Certificates of Attendance are available for those interested in additional documentation of professional development activities.\n\n[/vc_column_text][/vc_column][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”0″ left_margin=”0″ constrain_group_2=”yes” right_margin=”0″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#f7f7f7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_color=”#f7f7f7″ column_border_style=”solid” enable_border_animation=”true” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Event Materials” use_theme_fonts=”yes” css=”.vc_custom_1689369183150{padding-left: 30px !important;}”][vc_column_text css=”.vc_custom_1691082428112{padding-left: 15px !important;}”]Webinar slides and resources will be added the day prior to the live session.[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”13″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]Photo Credit: Ali/Adobe Stock[/vc_column_text][/vc_column][/vc_row]
URL:https://oneop.org/learn/160166/
CATEGORIES:Military Service and Family Life
ATTACH;FMTTYPE=image/jpeg:https://oneop.org/wp-content/uploads/2026/10/AdobeStock_1991797241-scaled.jpeg
LOCATION:https://auburn.zoom.us/j/82422926233
END:VEVENT
END:VCALENDAR