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Continuing Education Credit: SHRM

Tackling Ageism and Uncovering Hidden Biases in Serving Older Adults

When we attribute thoughts, feelings, or beliefs to an individual or group based solely on a specific characteristic, we risk falling into the trap of an “-ism.” For example, when it's based on race, it's racism; when it's based on sex, it's sexism; and when it involves age, it's ageism....