Military Family Readiness Programs: Emergency Assistance and Family Support Services

This course provides a foundational overview of Military Family Readiness Programs and the specialized services that support military members and their families.

Participants will explore the scope, structure, and purpose of Military Family Readiness programs while gaining an understanding of key service areas, including Emergency Family Assistance and the Exceptional Family Member Program (EFMP) Family Support. The course introduces the planning, coordination, accountability, and service delivery processes used to support military families during emergencies, as well as the family needs assessment, service planning, and resource coordination practices used to assist families with special needs. Through these topics, learners will develop a broad understanding of how Military Family Readiness programs work together to enhance family readiness, resilience, and well-being.

Learning Objectives

After engaging in this course, learners will be able to:

1. Describe the purpose of Military Family Readiness Programs and the key services that support military members and their families.

2. Explain the role of Emergency Family Assistance (EFAC) planning, coordination, and community preparedness in supporting military families during emergencies.

3. Apply appropriate response and referral strategies when supporting military families during emergency situations.

4. Explain the purpose of the Exceptional Family Member Program (EFMP) and how EFMP Family Support services assist families through assessment, service planning, transitions, and ongoing support.

This course content was developed by MilLife Learning. Its hosting, ongoing maintenance, and continued availability are made possible through the support of OneOp. Together, MilLife Learning and OneOp are committed to providing high-quality professional development resources for those serving military families.

• Certified in Family and Consumer Sciences (CFCS): This course is approved for 2.0 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close on 11/2/2028.
• Board Certified Patient Advocates (BCPA): This course is approved for 2.0 continuing education (CE) contact hours by The Patient Advocate Certification Board. Note: Eligibility for CE credit will close on 11/2/2028.
• Board Certified Case Managers: This course is approved for 2.0 continuing education (CE) clock hours from the Commission for Case Manager Certification (CCMC). Note: Eligibility for CE credit will close on 11/2/2027.
• Board Certified Disability Management Specialists: This course is approved for 2.0 continuing education (CE) clock hours from the Commission for Case Manager Certification (CCMC). Note: Eligibility for CE credit will close on 11/2/2027.
• Certified Family Life Educators (CFLE):  This course is approved for 2.0 continuing education (CE) credit from the National Council on Family Relations (NCFR). Note: Eligibility for CE credit will close on 11/2/2029.
• Certified Health Education Specialist (CHES) and Master Certified Health Education Specialist (MCHES): This course is approved for 2.0 continuing education credit from the National Commission for Health Education Credentialing (NCHEC). Note: Eligibility for CE credit will close on 11/2/2028.
• Human Resource Professionals: This course is approved for 2.0 continuing education credit from the Society for Human Resource Management (SHRM). Note: Eligibility for CE credit will close on 7/31/2028.
• Social Workers, Licensed Professional Counselors, and Licensed Marriage and Family Therapists: This course is approved for 2.0 continuing education credit from the University of Texas at Austin School of Social Work. Check with your state licensing agency for reciprocity and/or credit approval if licensed for other professions or in one of the following states: CO, FL, HI, IA, KS, KY, MI, NY, ND, OH, OK. Note: Eligibility for CE credit will close on 11/2/2028.
• OneOp Certificates of Attendance are available for those interested in additional documentation of professional development activities.