Employment Readiness and Resource Navigation Services

This course provides service providers with an overview of Employment Readiness and Information and Referral services within Military Family Readiness Programs.

Participants will explore the resources, programs, and support systems available to help military spouses and family members achieve employment and career goals, including key initiatives such as the Spouse Education and Career Opportunities (SECO) program. The course also examines the Information and Referral (I&R) process, emphasizing resource awareness, initial assessment, and effective referral practices. Through these topics, learners will develop the knowledge and skills needed to connect military members and their families to appropriate employment, education, and community resources that support family readiness, well-being, and resilience.

Learning Objectives

After engaging in this course, learners will be able to:

1. Explain the role of Employment Readiness and Information and Referral services in connecting military members and their families to appropriate resources, programs, and support systems.

2. Describe key employment support resources, including SECO and installation-based programs, as well as the processes used to assess needs and provide effective referrals.

3. Recognize common employment challenges faced by military families and the importance of resource network development, collaboration, and coordinated support services.

4. Apply employment readiness and information and referral practices to connect military families with appropriate services, resources, and career support opportunities.

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This course content was developed by MilLife Learning. Its hosting, ongoing maintenance, and continued availability are made possible through the support of OneOp. Together, MilLife Learning and OneOp are committed to providing high-quality professional development resources for those serving military families.

• Certified in Family and Consumer Sciences (CFCS): This course is approved for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close on 11/2/2028.
• Board Certified Patient Advocates (BCPA): This course is approved for 1.5 continuing education (CE) contact hour by The Patient Advocate Certification Board. Note: Eligibility for CE credit will close on 11/2/2028.
• Board Certified Case Managers: This course is approved for 1.5 continuing education (CE) clock hour from the Commission for Case Manager Certification (CCMC). Note: Eligibility for CE credit will close on 11/2/2027.
• Board Certified Disability Management Specialists: This course is approved for 1.5 continuing education (CE) clock hour from the Commission for Case Manager Certification (CCMC). Note: Eligibility for CE credit will close on 11/2/2027.
• Certified Family Life Educators (CFLE):  This course is approved for 1.5 continuing education (CE) credit from the National Council on Family Relations (NCFR). Note: Eligibility for CE credit will close on 11/2/2029.
• Certified Health Education Specialist (CHES) and Master Certified Health Education Specialist (MCHES): This course is approved for 1.5 continuing education credit from the National Commission for Health Education Credentialing (NCHEC). Note: Eligibility for CE credit will close on 11/2/2028.
• Human Resource Professionals: This course is approved for 1.5 continuing education credit from the Society for Human Resource Management (SHRM). Note: Eligibility for CE credit will close on 7/31/2028.
• Social Workers, Licensed Professional Counselors, and Licensed Marriage and Family Therapists: This course is approved for 1.5 continuing education credit from the University of Texas at Austin School of Social Work. Check with your state licensing agency for reciprocity and/or credit approval if licensed for other professions or in one of the following states: CO, FL, HI, IA, KS, KY, MI, NY, ND, OH, OK. Note: Eligibility for CE credit will close on 11/2/2028.
• OneOp Certificates of Attendance are available for those interested in additional documentation of professional development activities.