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Virtual Event

Military Consumer Protection in Action: Tools and Tactics for Service Providers

July 7 @ 11:00 am - 12:00 pm EDT
Virtual Event
Free
Blue background. Person in suit with the words Consumer Protection on screen.

About This Webinar

This webinar educates financial service providers on the Federal Trade Commission’s role in military consumer protection. For over ten years, the FTC’s Military Consumer initiative has fought to stop fraud against military consumers through enforcement and consumer education. Learn about free print, digital, and media resources to add to your financial counseling toolbox to help service members, veterans, and military families spot and avoid scams and protect against identity theft.

Learning Objectives:

  • Understand the role of the FTC in military consumer fraud prevention, including consumer data reports, civil law enforcement actions to stop scammers who target veterans, and free consumer education resources to teach consumers how to spot, avoid, and report fraud.
  • Identify the most common tactics scammers use to target service members, veterans, and military families to steal money or personal information.
  • Develop a list of federal fraud prevention resources to incorporate into financial literacy conversations, including fraud data, print materials, articles, blogs, and shareable graphics and videos.
  • Identify ways to get the latest trends in scams and identity theft and collaborate with the FTC’s Military Consumer initiative.

Presenter

Presenter headshot

Terri Miller

Terri Miller is a consumer education specialist in the Federal Trade Commission’s Bureau of Consumer Protection. In her role, within the Division of Consumer and Business Education, Terri crafts, implements, and evaluates high-impact public education campaigns.

As a former Marine Corps spouse, Terri leads the agency’s Military Consumer outreach initiative, which helps military servicemembers, veterans, and their families detect and avoid fraud and scams that can impact everyday life in the military. Through partnerships at the federal, state, and local level, Terri disseminates timely and targeted plain-language practical advice through blogs, webinars, television and radio interviews, social media, and in-person events.

In addition to military consumer outreach, Terri works on a range of other consumer protection topics including identity theft, student loan debt relief scams, and youth digital and financial literacy.

Continuing Education (CE) Credit

  • Accredited Financial Counselors (AFC): This webinar is pending approval for 1.0 continuing education (CE) units by the Association for Financial Counseling & Planning Education (AFCPE). Note: Eligibility for CE credit will close July 7, 2029. 
  • Certified in Family and Consumer Sciences (CFCS)This webinar is pending approval for 1.0 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close July 7, 2028. 
  • Certified Personal and Family Finance Educator (CPFFE): This webinar is pending approval for 1.0 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close July 7, 2028. 
  • Certified Personal Finance Counselors (CPFC): This webinar is pending approval for 1.0 continuing education (CE) credits from The Center for Financial Certifications (FinCert.org). **Note: Eligibility for CE credit will close July 7, 2029. 
  • Certified Family Life Educators (CFLE): This webinar is pending approval for 1.0 continuing education (CE) credits from the National Council on Family Relations (NCFR). Note: Eligibility for CE credit will close July 7, 2029. 
  • OneOp Certificates of Attendance are available for those interested in additional documentation of professional development activities.

Event Materials

Webinar slides and resources will be added the day prior to the live session.

Photo Credit: Zofia / Adobe Stock

Details

How To Join

Complete the registration form with your name, email address, and how you learned about this webinar. You should receive a confirmation email shortly after with the connection information. Please email us at contact@oneop.org if you have any questions or need technical support.

If you are unable to join the webinar via Zoom, please view the live-streamed webinar at https://www.youtube.com/c/OneOp/live.

More Info

Format
Upcoming Webinars
Continuing Education Credits Available
AAFCS
AFCPE
FINCERT
NCFR
Webinar Zoom URL
https://auburn.zoom.us/j/89228754172
Webinar ID
8922 8754 172
Dial in numbers
US: +1 646 876 9923 or +1 669 900 6833
International numbers
International numbers available: https://auburn.zoom.us/u/kqtp5RZgD

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