Keep Calm & Carry On: Working with Difficult Clients
In this webinar, we explore techniques of de-escalation, communication, and expressions to understand and address people we feel are problematic.
In this webinar, we explore techniques of de-escalation, communication, and expressions to understand and address people we feel are problematic.
SUBSCRIBE NOW Listen now: About this episode: In this mini-episode, hosts Jessica Beckendorf and Bob Bertsch introduce the Practicing Connection in a Complex World podcast and invite participants to join them in practicing connection. Transcript Bob: Welcome to “Practicing Connection in a Complex World,” an exploration of personal and collective...
The 2020 COVID-19 pandemic, the 2019 federal government shutdown, and numerous federal government and non-profit organization reports and academic studies about Americans’ inadequate savings and high debt have highlighted the fragility of American's financial resources.
This is the full version of an interview about transformational relationship with Ellie (Anderson) Sheldon. An edited version of the interview is included the Transformational Relationships episode of the Practicing Connection in a Complex World podcast.
SUBSCRIBE NOW Listen now: About this episode: (Season 1, Episode 1) In this episode, hosts Jessica Beckendorf and Bob Bertsch explore the ideas and practices related to transformational relationships. What makes a relationship transformational? How is it different than other relationships? What can we do to make our relationships more...
This presentation shares key lessons on what men think about their social expectations and responsibilities as providers, caregivers, partners, and parents.
Personal Finance Managers and financial educators need resources to meet the needs of their client's evolving financial needs across the life cycle.
This webinar explores the Misadventures in Money Management and the Your Money, Your Goals programs from the Consumer Financial Protection Bureau (CFPB).
SUBSCRIBE NOW Listen now: About this episode: (Season 1, Episode 2) In this episode, hosts Jessica Beckendorf and Bob Bertsch explore different perspectives on collaboration. Is there a mindset that leads to collaboration? How can we encourage collaborations that create something new? What makes for a good collaboration? Jessica and...
Personal Finance Managers provide counseling to many different military families going through difficult financial situations. Using communication skills effectively is vital to the success of their work with clients. In this webinar, we discuss ways to most effectively communicate with clients so that
SUBSCRIBE NOW Listen now: About this episode: (Season 1, Episode 3) In this episode, hosts Jessica Beckendorf and Bob Bertsch collaborate with Danielle Swallow and Chris Petrone of Sea Grant Delaware to explore community resilience in the face of hazards and disasters. Danielle and Chris have been integrating resilience into...
Using crisis intervention prevention models, we identify skills to make sure our encounters with clients are safe, healthy, and productive. Furthermore, we discuss some necessary therapeutic skills to deploy when dealing with escalation by reconceptualizing the capabilities of verbal judo.
Anchored Podcast Ep 20 with guest Rocio Galarza https://ia601504.us.archive.org/24/items/sesame-street-traumatic-experiences-and-resilience-with-rocio-galarza-anchored-episode-21-/FINAL_SesameStreetmixdown.mp3 About this Episode As we all experience great transitions and challenges, finding resilience and staying optimistic can be difficult. But these things are important to our mental health as well as the support and care we provide to others. Today’s discussion...
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