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Support for Reintegration after TBI: Strategies For Advocates, Care Coordinators, and Case Managers

March 30, 2022 @ 11:00 am - 12:00 pm EDT

Hand with an outline of a drawn brain hovering above it

About This Webinar:

Traumatic Brain Injury (TBI) may cause physical, cognitive, and behavioral changes that can be difficult to adapt to for both the individual and family members. These changes are usually temporary, but in some cases, recovery becomes a lifelong process of adjustments and accommodations for the injured person and the family. People with TBI can lead joyful and meaningful lives with the aid of families and friends who play a critical role in supporting the health and well-being of individuals with TBI. TBICoE recognizes the emotional, physical, and financial toll that is so often associated with caregiving.

This webinar examines the variety of educational information, resources, and strategies to help patients and their families learn about and cope with TBI. Presenters address the utilization of a strengths-based approach, age-appropriate techniques to familiarize children with TBI, communication strategies, and relationship dynamics.

On-Demand Recording:

Learning Objectives:

  • Summarize common findings and potential changes that can occur following TBI.
  • Learn about the recovery process and explore the TBI Care Continuum.
  • Discuss strategies to understand, support, and educate the caregiver along their journey and explore family and relationship dynamics following TBI.
  • Identify resources to assist with recovery and reintegration.
This webinar is Part 2 of 2 webinars on Traumatic Brain Injury. Watch Part 1, “Brain Health: Understanding Military-Related TBIs” on the event page here!


Kristen Benson is the Regional Education Coordinator for the Traumatic Brain Injury Center of Excellence (TBICoE) of the Defense Health Agency. She is a licensed social worker in the Commonwealth of Virginia and earned her Master of Social Work degree at the University of Pennsylvania in 2020. As a UPENN Stephen A. Cohen Veteran’s Network Scholar, she specialized in military and veteran behavioral health and completed her advanced year internship with the Poly Trauma team at the Philadelphia VAMC.

In addition to her work with the Traumatic Brain Injury Center of Excellence, she is a supervisee in social work for a private practice and is completing a Master of Business Administration degree with Johns Hopkins University Carey School of Business.

Courtney Piccolo (Sadler) is a Regional Education Coordinator with the Traumatic Brain Injury Center of Excellence (TBICoE) of the Defense Health Agency, located in Richmond, VA. She is a passionate Certified Therapeutic Recreation Specialist (CTRS) and Certified Brain Injury Specialist (CBIS).

She graduated from George Mason University with a bachelor’s degree in Health, Fitness & Recreational Resources and was awarded the Thomas L. Goodale award for outstanding student in Therapeutic Recreation. She graduated magna cum laude from George Washington University with a Master of Public Health and focus on social, behavioral & community health. Her areas of interest include the use of holistic care in the treatment of brain injury, examining TBI co-morbidities, and improving quality of life for veterans & service members with TBI.

Casey Becker is a Regional Education Coordinator with the Traumatic Brain Injury Center of Excellence (TBICoE) of the Defense Health Agency. She is responsible for providing TBI training, education, and outreach for Fort Campbell, Kentucky. Casey is an experienced registered nurse and Certified Brain Injury Specialist.

She earned a Bachelor of Science Degree in Chemistry with an emphasis in Medicinal Chemistry from the University of Missouri-Columbia and a Bachelor of Science Degree in Nursing from the University of Central Missouri. Being a military spouse, Casey has an incredible interest in ensuring service members, veterans, and their families receive the care, support, and attention they deserve while also ensuring healthcare providers are trained on the use of clinical tools that support the standardization of TBI identification and management.

Continuing Education (CE) Credit

Continuing Education

  • Social Work, LPC, LMFTs: Programming approval for 1.0 CE credits will be obtained for Social Work, Licensed Professional Counselors, and Licensed Marriage & Family Therapists from the University of Texas at Austin, Steve Hicks School of Social Work. Check with your state licensing agency for reciprocity and/or credit approval if licensed for other professions or in one of the following states: CO, FL, HI, IA, KS, KY, MI, NY, ND, OH, OK (Expires: March 17, 2024)
  • Case Managers: This program has been submitted to the Commission for Case Manager Certification for approval to provide board-certified case managers with 1.0 clock hours (Expires: March 30, 2023).
  • Board-Certified Patient Advocates: This program has been pre-approved by The Patient Advocate Certification Board to provide continuing education credit to Board Certified Patient Advocates (BCPA). The course has been approved for a total of 1.0 CE contact hour, of which 0.0 are in the area of Ethics. (*Expires: March 30, 2024)
  • Certified Family Life Educators: This program has been approved by the National Council on Family Relations (NCFR) for 1.0 CE credit for CFLEs (Expires: March 30, 2027).
  • Ohio Nurses Association (ONA): This activity has been submitted to the Ohio Nurses Association for approval to award contact hours. The Ohio Nurses Association is accredited as an approver of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. (OBN-001-91) (Expires: March 30, 2024).
  • OneOp Certificates of Attendance are available for providers interested in documenting their professional development activities.

Event Materials

Webinar Slides| Printable PDF

Webinar Resources and Links| PDF

Brain Health: Understanding Military-Related TBI | OneOp Family Development Part 1 Webinar

Interactive Self-Care Workshop for Military & Veteran TBI Caregivers| OneOp Webinar (*CE credit available)

An Introduction to the Traumatic Brain Injury Center of Excellence’s Caregiver and Provider Resources| Anchored. Podcast Episode 24

Traumatic Brain Injury Center of Excellence| TBICoE Homepage

TBI: A Guide for Caregivers of Service Members and Veterans| PDF Guide

Webinar Flyer| PDF

Cover Image: Photo by Hainguyenrp from Pixabay


March 30, 2022
11:00 am - 12:00 pm EDT
Event Category:
Event Tags:

How To Join

Complete the registration form with your name, email address, and how you learned about this webinar. You should receive a confirmation email shortly after with the connection information. Please email us at [email protected] if you have any questions or need technical support.

If you are unable to join the webinar via Zoom, please view the live-streamed webinar at

More Info

On-Demand Webinars
Continuing Education Credits Available