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Federal Student Aid: Repayment 101

April 23 @ 11:00 am - 12:30 pm EDT

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About This Webinar

This webinar covers the basics of repaying federal student loans. Topics include types of repayment plans, forgiveness and cancellation programs, benefits of consolidating, getting loans out of default, and types of deferments and forbearances. Also included is a discussion on certain one-time protections like the on-ramp for student loan payments and the Fresh Start Program.  


Headshot for presenter Bradley D. Custer, Ph.D

Bradley D. Custer, Ph.D.

Bradley D. Custer, Ph.D., is an analyst in the Stakeholder Engagement Group in the Student Loan Ombudsman Office at Federal Student Aid. He specializes in helping incarcerated people to manage their federal student loans. He previously worked at higher education institutions and in the non-profit sector.

headshot presenter Kalynn Wollard

Kalynn Wollard

Kalynn Wollard is the program coordinator of the Stakeholder Engagement Group in the Student Loan Ombudsman Office at Federal Student Aid. She leads external engagement with think tanks, consumer groups and legal aid offices. She spearheads outreach efforts to educate borrowers and others who provide direct borrower services on the Department’s program and policy updates. Kalynn has been with the Ombudsman office for four years and previously worked in community engagement.

Continuing Education (CE) Credit

Continuing Education

This webinar is approved for 1.5 Continuing Education (CE) credits from:

  • The Association for Financial Counseling & Planning Education (AFCPE) for Accredited Financial Counselors (AFC)
  • The Center for Financial Certifications ( for Certified Personal Finance Counselors (CPFC)
  • The National Council on Family Relations (NCFR) for Certified Family Life Educators (CFLE)
  • The American Association for Family and Consumer Sciences (AAFCS) for Certified in Family and Consumer Sciences (CFCS)
  • The American Association for Family and Consumer Sciences (AAFCS) for Certified Personal & Family Finance Educator (CPFFE)
  • Certificates of Attendance available

Photo Credit: BrianAJackson/


April 23
11:00 am - 12:30 pm EDT
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How To Join

Complete the registration form with your name, email address, and how you learned about this webinar. You should receive a confirmation email shortly after with the connection information. Please email us at [email protected] if you have any questions or need technical support.

If you are unable to join the webinar via Zoom, please view the live-streamed webinar at

More Info

On-Demand Webinars
Continuing Education Credits Available
Webinar URL
Webinar ID
Webinar ID: 8654 1677 139
Dial in numbers
If you are unable to connect to Zoom or access YouTube
dial in by phone: 1 301 715 8592
International numbers
International numbers available: