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The Art of Connection: Empowering Professionals to Respond Positively to Challenging Behaviors – Part 1

May 21 @ 11:00 am - 12:30 pm EDT

Brightly lit image of a young Thai mom with her little baby boy. They're spending time together at home, playing with toys and having some snacks. Asian family lifestyle concepts, shot in Europe.

About This Webinar

There are many factors that affect behavior, such as attention deficit disorder/hyperactivity disorder (ADD/ADHD), language difficulties, information processing disabilities, prenatal/postnatal conditions, and others. Behavior is usually labeled as positive or challenging. However, it is important for professionals to understand that many children display “mistaken behavior,” and this “behavior” must be viewed as a way of understanding the child and what the child is trying to communicate. It is critical that professionals use positive guidance practices to teach the child appropriate responses to different situations. In this webinar we discuss the factors that impact children’s behavior and how professionals respond to the different behaviors children present.

Learning Objectives:
In this webinar we will:
1. Determine the impact of physiological and conditional factors that impact behavior in young children (birth – 5 years)
2. Identify and explain the three levels of Harlow’s mistaken behavior.
3. Describe the considerations that must be taken when children display mistaken behavior.
4. Describe how guidance can be used to reduce the need for mistaken behavior.


Image of Dr. LaShorage Shaffer, presenter, a black female smiling wearing a green business suit

Dr. LaShorage Shaffer

Dr. Shaffer has worked in early childhood/early childhood special education for over 20 years.  She earned her doctorate in Special Education from the University of Illinois at Urbana-Champaign. Currently, Dr. Shaffer is an Associate Professor in Early Childhood/Early Childhood Special Education at the University of Michigan-Dearborn in the Department of Education, joining the faculty in 2011.

Continuing Education (CE) Credit

Continuing Education
  • Early Interventionists and Early Childhood Educators: This webinar offers 1.5 continuing education (CE) credits through the Early Intervention Training Program (EITP) at the University of Illinois through 6/30/2025.
  • Illinois Early Care & Education Providers: This webinar is a Gateways to Opportunity Registry-approved Training for early care and education professionals in Illinois through 6/30/25.
  • Certified Family Life Educators: This webinar has been approved for 1.5 continuing education (CE) credits from the National Council on Family Relations through 5/21/2029.
  • Certified in Family and Consumer Sciences (CFCS): This webinar has been approved for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS) through 5/21/2026.
  • Social Workers, Licensed Professional Counselors, and Licensed Marriage and Family Therapists:  This webinar has been approved for 1.5 continuing education (CE) credits from the University of Texas at Austin, Steve Hicks School of Social Work. Check with your state licensing agency for reciprocity and/or credit approval if licensed for other professions or in one of the following states: CO, FL, HI, IA, KS, KY, MI, NY, ND, OH, OK though 5/21/2026.
  • Certificate of attendance

Photo Credit: lechatnoir/


May 21
11:00 am - 12:30 pm EDT
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How To Join

Complete the registration form with your name, email address, and how you learned about this webinar. You should receive a confirmation email shortly after with the connection information. Please email us at [email protected] if you have any questions or need technical support.

If you are unable to join the webinar via Zoom, please view the live-streamed webinar at

More Info

On-Demand Webinars
Continuing Education Credits Available
Webinar URL
Webinar ID
Webinar ID: 8605 0514 124
Dial in numbers
If you are unable to connect to Zoom or access YouTube
dial in by phone: 1 301 715 8592
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