Skip to main content
Loading Events

« All Events

Virtual Event

Coping with Client Loss: Professional Approaches for Service Providers

June 18 @ 11:00 am - 12:30 pm EDT
Virtual Event
Free
A professional woman sitting at a desk, visibly stressed and overwhelmed, resting her head in her hands on the table, showing signs of distress

About This Webinar

Client loss — whether through suicide, combat-related death, illness, or other traumatic circumstances — carries profound implications for those who serve military-connected populations. This webinar explores the historical, clinical, and systemic realities surrounding client death, particularly within high-stakes, high-responsibility roles such as counseling, advocacy, chaplaincy, and case management.

Participants will examine the personal, professional, and spiritual dimensions of grief that arise when a client dies, including secondhand trauma, moral distress, and the often-silenced grief of providers. We will explore how organizational culture, role expectations, and systemic pressures shape the experience of loss — and why this topic deserves greater attention in military-serving communities.

This session lays the foundation for Part 2, which will focus on coping strategies, healing practices, and post-crisis growth.

Learning Objectives:

  • Describe the historical and systemic context of client loss in military-connected care settings.
  • Differentiate personal, professional, and spiritual grief responses to client death among service providers.
  • Identify indicators of secondary traumatic stress, moral injury, and disenfranchised grief following client loss.
  • Explain the rationale for, and core elements of, organizational postvention and structured support for providers after client death.

Presenter

Dr. Nici Richardson McFarland

Dr. Richardson McFarland is a Licensed Professional Counselor-Supervisor, Board Certified Chaplain, and Board Certified Telemental Health Provider. She holds a B.A. in Psychology from the University of Houston, an M.A. in Biblical Counseling from Dallas Theological Seminary, and a Ph.D. in Advanced Studies of Human Behavior from Capella University. In addition to her clinical work, she serves as an adjunct professor in the counseling ministries department at Dallas Theological Seminary. She specializes in grief and loss, trauma, compassion fatigue, burnout, chronic illness, stress management, and spiritual distress.

Continuing Education (CE) Credit

  • Certified in Family and Consumer Sciences (CFCS)This webinar is pending approval for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS). Note: Eligibility for CE credit will close June 18, 2028.
  • Board Certified Patient Advocates (BCPA): This webinar is pending approval for 1.5 CE contact hours by The Patient Advocate Certification Board. Note: Eligibility for CE credit will close June 18, 2028.
  • Board Certified Case Managers: This webinar is pending approval for 1.5 CE clock hours from the Commission for Case Manager Certification (CCMC). Note: Eligibility for CE credit will close June 18, 2027.
  • Sexual Assault Response Coordinators (SARC) and Sexual Assault Prevention and Response (SAPR) Victim Advocates (VA): This webinar is pending approval for 1.5 CE credits from D-SAACP Credentialing. Note: Eligibility for CE credit will close June 18, 2029.
  • Certified Family Life Educators (CFLE): This webinar is pending approval for 1.5 CE credits from the National Council on Family Relations (NCFR). Note: Eligibility for CE credit will close June 18, 2029.
  • Certified Health Education Specialist (CHES) and Master Certified Health Education Specialist (MCHES): This webinar is pending approval for 1.5 CE credit from the National Commission for Health Education Credentialing (NCHEC). Note: Eligibility for CE credit will close June 18, 2028.
  • Domestic Abuse Victim Advocates: This webinar is pending approval for 1.5 CE credits from the National Advocate Credentialing Program (NACP). Note: Eligibility for CE credit will close June 18, 2026.
  • Social Workers, Licensed Professional Counselors, and Licensed Marriage and Family Therapists: This webinar is pending approval for 1.5 CE credits from the University of Texas at Austin School of Social Work. Check with your state licensing agency for reciprocity and/or credit approval if licensed for other professions or in one of the following states: CO, FL, HI, IA, KS, KY, MI, NY, ND, OH, OK. Note: Eligibility for CE credit will close June 18, 2029.
  • OneOp Certificates of Attendance are available for those interested in additional documentation of professional development activities.

Event Materials

Webinar slides and resources will be added the day before the live session.

Photo Credit: From Adobe Stock by NanSan, file #: 89942899 

Details

How To Join

Complete the registration form with your name, email address, and how you learned about this webinar. You should receive a confirmation email shortly after with the connection information. Please email us at contact@oneop.org if you have any questions or need technical support.

If you are unable to join the webinar via Zoom, please view the live-streamed webinar at https://www.youtube.com/c/OneOp/live.

More Info

Format
Upcoming Webinars
Continuing Education Credits Available
AAFCS
BCPA
CCMC
D-SAACP
NACP
NCFR
NCHEC
UTSW
Webinar Zoom URL
https://auburn.zoom.us/j/89409816720
Webinar ID
8940 9816 720
Dial in numbers
US: +1 646 876 9923 or +1 669 900 6833
International numbers
International numbers available: https://auburn.zoom.us/u/kqtp5RZgD

Would you like to attend this FREE webinar?

0 Going
RSVP Here