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The Art of Connections: Empowering Professionals to Respond Positively to Challenging Behavior – Part 2

July 9 @ 11:00 am - 12:30 pm EDT

A family of four are hugging in the living room. They are happy to see the dad, who is wearing military gear.

About This Webinar

Challenging behavior elicits a response from caregivers and educators. However, steps can be taken to avoid responding in a way that will amplify the situation and result in exacerbating the behavior beyond control. Intentional planning should be taken when responding to challenging behavior to avoid implicit bias that will negatively impact the response of the caregiver or educator. When reflecting on the situation prior to response a better decision can be made. In this webinar we discuss how to respond to children’s behavior more effectively through reflection and the use of a neutralizing routine.

Learning Objectives:
In this webinar we will:
1. Determine the impact of challenging behavior on the adults’ emotional state and response.
2. Identify reflective practices to help respond to challenging behavior in a non-threatening way.
3. Identify the steps in a neutralizing routine to respond to behavior more effectively.


Image of Dr. LaShorage Shaffer, presenter, a black female smiling wearing a green business suit

Dr. LaShorage Shaffer

Dr. Shaffer has worked in early childhood/early childhood special education for over 20 years.  She earned her doctorate in Special Education from the University of Illinois at Urbana-Champaign. Currently, Dr. Shaffer is an Associate Professor in Early Childhood/Early Childhood Special Education at the University of Michigan-Dearborn in the Department of Education, joining the faculty in 2011.

Continuing Education (CE) Credit

  • Early Interventionists and Early Childhood Educators: This webinar offers CE credits through the Early Intervention Training Program (EITP) at the University of Illinois through 6/30/25.
  • Illinois Early Care & Education Providers: This webinar is a Gateways to Opportunity Registry-approved Training for early care and education professionals in Illinois through 6/30/25.
  • Certified Family Life Educators: This webinar is pending approval for 1.5 continuing education (CE) credits from the National Council on Family Relations.
  • Certified in Family and Consumer Sciences (CFCS): This webinar is pending approval for 1.5 continuing education (CE) credits from the American Association for Family and Consumer Sciences (AAFCS).
  • Social Workers, Licensed Professional Counselors, and Licensed Marriage and Family Therapists:  This webinar is pending approval for 1.5 continuing education (CE) credits from the University of Texas at Austin, Steve Hicks School of Social Work. Check with your state licensing agency for reciprocity and/or credit approval if licensed for other professions or in one of the following states: CO, FL, HI, IA, KS, KY, MI, NY, ND, OH, OK.
  • Certificate of attendance

Event Materials

Webinar slides and resources will be added the day prior to the live session.

Photo Credit: FatCamera/


July 9
11:00 am - 12:30 pm EDT
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How To Join

Complete the registration form with your name, email address, and how you learned about this webinar. You should receive a confirmation email shortly after with the connection information. Please email us at [email protected] if you have any questions or need technical support.

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More Info

Upcoming Webinars
Continuing Education Credits Available
Webinar URL
Webinar ID
Webinar ID: 8500 5182 564
Dial in numbers
If you are unable to connect to Zoom or access YouTube
dial in by phone: 1 301 715 8592
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